Articles & Resources

Top 5 Features in the ServiceNow Tokyo Release

In this webinar, we explain the benefits of adopting a consolidated portal strategy...

For financial services providers, ensuring middle office is running effectively can be difficult and require ongoing effort.

How do you secure your moving targets and ultimately build a trusted relationship between your IT and SecOps teams that will create future operational resiliency

Top 10 Features in ServiceNow San Diego Release

NewRocket, an Elite ServiceNow Partner that advises and supports clients in designing, implementing, and managing digital workflows to improve employee and customer experiences, has been named to the Inc. 5000 list of fastest-growing companies in 2022.

We announced that we have named Nilesh Auti as General Manager of our India business. Auti brings more than 20 years of experience in technology and solutions development.

We are welcoming Service Stack Technologies into the NewRocket crew! Service Stack is an India-based ServiceNow Elite Partner and our 5th acquisition.

Leading Worldwide ServiceNow Provider Becomes One Innovative Brand.

Highmetric, a technology strategy, design and operations provider and an Elite Partner of cloud computing platform ServiceNow, announced today that it has acquired NewRocket.

NewRocket staff are passionate about innovation, building portals, and delivering the ultimate digital workplace experience.

Vendor risk is just one of the many facets required of a strong risk management program and should be paid equal attention.

GRC solutions need to have a strong sense of direction in order to work as expected.

SecOps is a combined super-team of cybersecurity professionals from both Security and IT Operations sectors, thus, the conjunction of Security and Operations to form SecOps.

Integrated Risk Management has become a necessary and extremely beneficial strategy for organizations to effectively and proactively manage risk across the board.

While digital transformation can provide significant opportunities, it can also introduce additional risks due to the cross-organizational effects introduced by the new technology and processes.

Organizations have maintained a steady rise in digitization over the years, which means that firms service sensitive data and mass consumers

The value that a strong, well planned, executed and maintained Governance, Risk and Compliance (GRC) program can provide a business is limitless

Over the past several years, we have watched companies of all shapes and sizes across many industries reinvent how they work...

Leading a team when business is booming can be a walk in the park compared with shepherding employees through the rough waters of a recession.

While the Covid-19 pandemic accelerated the need for digital workflows, some would argue we were headed in this direction anyway. The pandemic merely highlighted plans that were already being created.

The pandemic has changed many things about the way people work, but the biggest adjustment may be the mindset shift. Employees who have experienced the benefits of remote and flexible work aren’t willing to give up those perks and return to the office full-time. As a result, employers must adjust their business models to keep employees happy by adopting hybrid work models.

Anna Kostroun shares her insights on activating an emotional connection with your customer, why workflow is important for your business, and why it’s important to have complete empathy for the customer experience.

There's a multitude of tools available today that enable workers to connect, collaborate and exchange ideas, share updates and network across the digital workplace. However, over the past two years, a lot of the air in the discussion has been sucked up by two in particular: Slack and Teams.

Join Brad Friedman and Anna Kostroun as they chat about your marketing team's secret weapon, throwing spaghetti on the wall to see what sticks, trusting your gut and why women ought to be able to kick back and put their feet up on the conference room table.

Trust your gut. There were times when I put off making a decision because I spent too much time analyzing the possible outcomes. If you’ve ever read Malcolm Gladwell’s Blink, you know that big decisions are best made when you move quickly and trust your gut. It might sound counterintuitive, but it’s a guiding methodology for me.