Changing customer expectations have disrupted customer service, and many companies struggle to adapt to the new demands. It only takes one painful customer experience, and they are looking to take their business elsewhere. The pressure is high. Yet, simultaneously, these high expectations present new revenue stream opportunities for companies that can focus on customers changing needs. Success will see them gain an edge in the market — but only if they are ready with the right systems and processes.
In this webinar, our team of experts will uncover three ways ServiceNow can help your business generate new revenue streams, transform the customer experience, and retain customers for the long haul.
Date: November 8, 2022
Time: 9:00am PST
Duration: 45 mins
Chris Murphy, Host
Kristen Brandenburg, Practice Strategist and Capability Leader, CSM & FSM, NewRocket
Mohamed Alsinnawi, Senior VP Strategic Initiatives and ePMO, Consilio
Jack Caragol, VP, Customer & Industry Workflows, ServiceNow