Explore Applied GenAI andAgentic AI — with a Working Prototype in Just 4 Weeks

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What is Flightpath.AI?

Flightpath.AI is a fast-paced, innovation-focused engagement that helps you identify and apply GenAI and Agentic AI to real business processes inside your ServiceNow environment. Delivered in just four weeks, it moves you from ideas to outcomes — with a working prototype, measurable impact, and a roadmap to scale.

Unlike traditional AI assessments, Flightpath.AI skips the theory and focuses on what’s possible now. We build something real — so you can explore GenAI with clarity, test feasibility, and de-risk your next steps. It’s all about applied AI, embedded in the workflows that matter most to your business.

“A practical starting point for organizations ready to apply GenAI — not just talk about it.”

ServiceNow Advisory Services and Customer Success
ServiceNow Advisory Services and Customer Success
How It Works
  • Week 1 — Discover: Align on business priorities, process pain points, and GenAI/Agentic AI opportunities
  • Weeks 2–3 — Prototype: Co-develop a functional solution using your data, workflows, and goals
  • Week 4 — Demonstrate: Showcase results, benchmark impact, and outline your roadmap for scale
What Kind of Use Cases Can We Explore?

Flightpath.AI helps you bring AI into real processes, such as:

  • Intelligent case triage and routing
  • Document or knowledge summarization
  • Next-best-action recommendations
  • Generative assistance for agents or users
  • Agentic process automation inside workflows

Every use case is tailored to your goals — and built around tangible business value.

ServiceNow Advisory Services and Customer Success
ServiceNow Advisory Services and Customer Success
What You Walk Away With
  • A working GenAI or Agentic AI prototype
  • Value benchmarks (manual vs. AI-enhanced process)
  • Technical artifacts and configuration
  • A tailored roadmap and business case for scaling
  • Input to help guide licensing or AI strategy decisions
Ideal For
  • Innovation, digital, or automation teams exploring AI potential
  • Organizations looking to validate GenAI use cases with minimal risk
  • Customers building business cases for Pro+ or platform expansion
  • Strategy leaders needing something tangible to unlock internal buy-in
ServiceNow Advisory Services and Customer Success
ServiceNow Advisory Services and Customer Success
Why It Works
  • Fast delivery, real results— not just another workshop
  • Co-developed using your business context and data
  • Focuses on real business processes, not hypothetical ones
  • Bridges the gap between innovation and execution
  • Builds confidence in your ServiceNow AI journey
Want to See GenAI in Action?
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