Leading the AI Revolution: Chart Your Path to Transformation

From readiness assessment to tailored AI solutions, we've mapped out a journey that prepares you to be at the forefront of this technological revolution.


As we wrap up our series on the transformative power of AI, NewRocket has equipped you with a strategic and holistic approach to not just adapt, but lead in the adoption of AI for your enterprise. From readiness assessment to tailored AI solutions, we've mapped out a journey that prepares you to be at the forefront of this technological revolution. 

Embrace the role of change leader within your organization by taking these strategic steps:

·     Review Processes: Identify at least one task in your support process that could benefit from automation. This initiative can serve as a pilot project that demonstrates the potential of AI.

·     Identify Stakeholders: Determine the key stakeholders to involve in the AI strategy. This step improves alignment and support across the board.

·     Engage Teams: Initiate discussions within your teams about AI’s risks and opportunities. This engagement fosters a culture of innovation and openness.

·     List Obstacles: Outline potential challenges in adopting AI technologies and brainstorm proactive solutions. This document helps with prioritization and change management.

·     Focus on Metrics: Select the top metrics that AI can improve. This focus sets clear goals for what success looks like. 

The NewRocket crew is here to assist you and your team in all the above areas. Our advisors help identify and engage with stakeholders to develop a framework for measuring improvements. Our consultants and analysts document processes and identify optimization opportunities while our change management specialists facilitate the adoption process.

Your journey toward AI integration can begin today. We invite you to join us at Knowledge '24 or schedule a call to discuss how NewRocket can facilitate your path to becoming an AI-driven enterprise. Together, let’s shape the future of your organization.

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Leading the AI Revolution: Chart Your Path to Transformation

From readiness assessment to tailored AI solutions, we've mapped out a journey that prepares you to be at the forefront of this technological revolution.

Knowledge Wrap Video

The event provided a vibrant platform for reconnecting with peers, delving into AI transformation, and driving innovation with purpose. Read on to discover how NewRocket made its mark at Knowledge 2024.

What We Learned

From recent insights gathered, we learned that ServiceNow customers are increasingly receptive to adopting AI solutions and ServiceNow has the tools to embrace that head on. However, there's a gap in AI use-cases for more mature users, highlighting the need for a creative approach to accommodate their business needs.

In navigating AI adoption, organizations are challenged to find the delicate balance between embracing innovation and avoiding dependency on emerging technologies. Advisory consulting and trusted guidance beyond initial queries spark interest, particularly around AI's impact on operations. Read our AI blog series to learn more about our approach.

Excitement around GenAI is apparent, with most users eager to explore its potential benefits and invest in quick wins. Notably, advanced use cases like process mining are gaining traction. Key solution themes include interest in native mobile applications, Employee Center migration, and the urgent need for enhanced data capabilities.

Recognitions and Awards

ServiceNow Americas Employee Workflow Partner of the Year

The ServiceNow Americas Employee Workflow Partner of the Year award celebrates Partners' exceptional efforts in enhancing employee experiences through innovative collaborations and technology solutions. Learn More.

UK Public Sector Partner of the Year Award

The ServiceNow UK Public Sector Partner of the Year underscores  Partners' dedication to driving digital transformation and delivering exceptional outcomes for public sector organizations in the UK.

ServiceNow.org Partnership for Good Grant

The ServiceNow.org Partnership for Good Grant highlights Partners' commitment to leveraging technology for social impact and driving positive change in communities around the world. Learn More.

Top 10 Finalist for ServiceNow Best Employee Portal of the Year

ServiceNow's Best Employee Portal of the Year award recognizing Partners' dedication to creating innovative solutions that empower employees and enhance workplace experiences. Learn More.

NewRocket Booth

At ServiceNow's Knowledge 24 event, we connected with 350+ attendees at our booth, showcasing how NewRocket supports organizations on their ServiceNow journey. AI emerged as a key topic, reflecting the growing interest in its potential across businesses. Our strategic advisory approach, FlightPath, aligns technology with business objectives, drawing on our expertise in customer, employee, technology, and security transformation. Plus, we captivated attendees by transforming them into astronauts using AI. See the photo booth results here!

Workshops and Speaking Sessions

Beyond Personas: Developing Holistic Frameworks to Personalize User Solutions

Industry innovation: Consilio’s Transformation Journey on ServiceNow

Dive Into Prototyping to Accelerate Validation With Design Libraries

Make Better Business Decisions by Integrating Risk and Compliance

Participating in ServiceNow's Knowledge sessions and workshops this year was truly enriching. Interacting with customers and partners provided invaluable insights into the future state of ServiceNow and allowed us to have in-depth discussions on how we can collectively offer better experiences across various facets of the platform. From exploring advanced AI integrations to optimizing workflow processes, the conversations were not only enlightening but also inspiring, fueling our commitment to innovation and excellence in the ServiceNow ecosystem. We can't wait to see you next year!

NewRocket Party

Our poolside event at the Capri restaurant in Las Vegas provided a refreshing break from the conference hustle, allowing us to unwind and connect with friends, colleagues, partners, and customers in the cool open air. As the night progressed, we loved creating unforgettable memories and strengthening our bonds within the ServiceNow community.