Service Portal NewRocket Feature

Service Portal

We leverage​ our deep industry​ experience and product knowledge​ to develop a solution that delivers.

User-Centered Design NewRocket Feature

User-Centered Design

We utilize research-based design methodology to create ​a ​​journey that is smooth, intuitive and backed by users.

Platform Strategy NewRocket Feature

Platform Strategy

We provide ​organization, navigation, ​and process improvement​s to make your portal more effective.

Custom Apps NewRocket Feature

Custom Apps

We design and build custom desktop and mobile applications tailored to your ServiceNow needs.

Our Products

We are on a mission to create intuitive and engaging end-to-end Service Portal experiences. We focus on navigation, content organization, and clear communication based on real user insights. We create custom Service Portals that enable employees to flourish and companies to thrive.


A UI design system designed for complete flexibility and scalability for Service Portal.

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A complete implementation platform for Service Portal that utilizes both RocketFuel and OOB widgets.

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Translation Assistant

A translation system for Service Portal that only translates what you need, when you need it.

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An intranet and content management system fully built on the ServiceNow platform.

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Building Better Products Together

Through collaboration with our clients, we implement solutions that simplify processes and remove complexity. Together, we create tools that are easy to use and enable employees to be more productive.

See Our Work
University of Cincinnati
Scripps Network
Fairfax Media

The Company We Keep

We seek out long lasting relationships with clients ready to learn and grow together.

NewRocket’s skill and depth of knowledge in UI and UX design and their understanding of ServiceNow helped to make our Intranet and Service Portal design project very successful.

Scott Patterson

Technology Service Manager
Channel Nine

NewRocket delivered on a portal that not only fit our branding guidelines but packs in functionality with a design aesthetic that is visually inviting.

Judy March

Interactive IT Service Delivery Manager

NewRocket was an integral member of our team and critical for providing the expertise and guidance we needed to make the Informatica IT Service Center successful …

Scott Hiner

Senior IT Communications Manager

Ready to Create Something Extraordinary?

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