NewRocket’s Enterprise Resilience Solution Now Available on the ServiceNow Store to Secure Organizational Agility

ServiceNow Elite Partner announces its best-in-class enterprise resilience offering is now available on the ServiceNow store to empower leaders amidst digital uncertainty


Vista, Calif. — November 9, 2023 — NewRocket, the go-to ServiceNow guide for global enterprise leaders, today announces its best-in-class enterprise resilience offering is now available on the ServiceNow store to enable enterprise decision-makers to navigate the complexities of digital risk.

Designed to help organizations be more proactive in building organizational resilience, the NewRocket Enterprise Resilience offering focuses on achieving business value for clients by delivering strategic immediate wins without losing sight of long-term vision and goals.  

Comprehensive Use Cases for Security and Risk Management

NewRocket's offering is comprehensive, targeting critical Security Operations, Risk, and Resilience use cases:

  • Vulnerability Response & Configuration Compliance
  • Security Incident Response & Threat Intelligence
  • Integrated Risk Management
  • Vendor Risk Management
  • Business Continuity Management
  • Operational Resilience
  • Environmental, Social, Governance  

“Global enterprise leaders are grappling with critical issues: the security of their data, vulnerability to ransomware and other threats, alignment of new business ventures with risk tolerance, and their ability to handle unexpected regulatory changes, such as the European Union’s new Digital Operational Resilience Act (DORA), which requires EU financial services firms to validate a level of compliance with their digital operational resilience programs,” said Melissa Cohoe, Global Security, Risk & Resilience Strategist at NewRocket. “Our clients look to NewRocket for expertise and guidance as each enterprise varies significantly in their goals, threat landscapes, and maturity. Only NewRocket has the breadth and depth of expertise and experience to predict the likelihood and impact of adverse events, prevent their occurrence as much as possible, then prepare for the inevitable, and respond effectively when incidents occur.”

Simplifying the Complex with NewRocket’s Expertise

Designed as a comprehensive program that can be tailored to each organization's unique needs, the Enterprise Resilience offering extends beyond mere technical support to include:

  • Advisory and Roadmap Support: Providing strategic guidance to chart a course for resilience.
  • Maturity Assessments: Offering insights into current capabilities and areas for enhancement.
  • Tailored Implementation Plans: Customized plans that leverage ServiceNow’s capabilities, ensuring organizations can confidently adapt to their changing world.

The NewRocket Enterprise Resilience offering is now on the ServiceNow store.

For more information on the transformation outcomes NewRocket can help organizations achieve with the ServiceNow platform, please reach out to  

About NewRocket

NewRocket is a global, full-service, elite ServiceNow partner that helps enterprise leaders navigate a rapidly changing business landscape. As the go-to ServiceNow guide, our Security, Risk, & Resilience team has both practitioners who have been where you are and savvy ServiceNow experts whose passion is Security Operations (SecOps), Integrated Risk Management (IRM), and helping organizations successfully prepare for, and implement cyber risk and cybersecurity initiatives.

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NewRocket’s Enterprise Resilience Solution Now Available on the ServiceNow Store to Secure Organizational Agility

ServiceNow Elite Partner announces its best-in-class enterprise resilience offering is now available on the ServiceNow store to empower leaders amidst digital uncertainty

Knowledge Wrap Video

The event provided a vibrant platform for reconnecting with peers, delving into AI transformation, and driving innovation with purpose. Read on to discover how NewRocket made its mark at Knowledge 2024.

What We Learned

From recent insights gathered, we learned that ServiceNow customers are increasingly receptive to adopting AI solutions and ServiceNow has the tools to embrace that head on. However, there's a gap in AI use-cases for more mature users, highlighting the need for a creative approach to accommodate their business needs.

In navigating AI adoption, organizations are challenged to find the delicate balance between embracing innovation and avoiding dependency on emerging technologies. Advisory consulting and trusted guidance beyond initial queries spark interest, particularly around AI's impact on operations. Read our AI blog series to learn more about our approach.

Excitement around GenAI is apparent, with most users eager to explore its potential benefits and invest in quick wins. Notably, advanced use cases like process mining are gaining traction. Key solution themes include interest in native mobile applications, Employee Center migration, and the urgent need for enhanced data capabilities.

Recognitions and Awards

ServiceNow Americas Employee Workflow Partner of the Year

The ServiceNow Americas Employee Workflow Partner of the Year award celebrates Partners' exceptional efforts in enhancing employee experiences through innovative collaborations and technology solutions. Learn More.

UK Public Sector Partner of the Year Award

The ServiceNow UK Public Sector Partner of the Year underscores  Partners' dedication to driving digital transformation and delivering exceptional outcomes for public sector organizations in the UK. Partnership for Good Grant

The Partnership for Good Grant highlights Partners' commitment to leveraging technology for social impact and driving positive change in communities around the world. Learn More.

Top 10 Finalist for ServiceNow Best Employee Portal of the Year

ServiceNow's Best Employee Portal of the Year award recognizing Partners' dedication to creating innovative solutions that empower employees and enhance workplace experiences. Learn More.

NewRocket Booth

At ServiceNow's Knowledge 24 event, we connected with 350+ attendees at our booth, showcasing how NewRocket supports organizations on their ServiceNow journey. AI emerged as a key topic, reflecting the growing interest in its potential across businesses. Our strategic advisory approach, FlightPath, aligns technology with business objectives, drawing on our expertise in customer, employee, technology, and security transformation. Plus, we captivated attendees by transforming them into astronauts using AI. See the photo booth results here!

Workshops and Speaking Sessions

Beyond Personas: Developing Holistic Frameworks to Personalize User Solutions

Industry innovation: Consilio’s Transformation Journey on ServiceNow

Dive Into Prototyping to Accelerate Validation With Design Libraries

Make Better Business Decisions by Integrating Risk and Compliance

Participating in ServiceNow's Knowledge sessions and workshops this year was truly enriching. Interacting with customers and partners provided invaluable insights into the future state of ServiceNow and allowed us to have in-depth discussions on how we can collectively offer better experiences across various facets of the platform. From exploring advanced AI integrations to optimizing workflow processes, the conversations were not only enlightening but also inspiring, fueling our commitment to innovation and excellence in the ServiceNow ecosystem. We can't wait to see you next year!

NewRocket Party

Our poolside event at the Capri restaurant in Las Vegas provided a refreshing break from the conference hustle, allowing us to unwind and connect with friends, colleagues, partners, and customers in the cool open air. As the night progressed, we loved creating unforgettable memories and strengthening our bonds within the ServiceNow community.