NewRocket, Inc. (“NewRocket”) respects the privacy of its customers, business partners, event attendees, job applicants and Website (as defined below) visitors.
The following Privacy Statement explains who we are and the different ways in which we collect, use, and share personal information about you, and how you can exercise your privacy rights. Please take the time to read this Privacy Statement and the related statements in their entirety to ensure you are fully informed. To access a specific policy, you may click on the relevant link below. Note that we may provide additional information about our privacy practices that are specific to one of our websites, events, products, or services.
If you have any questions or concerns about our use of your personal information, please contact us using the contact details provided at the bottom of this Privacy Statement.
PRIVACY STATEMENT. Our Privacy Statement covers our privacy practices with respect to the collection, use, and disclosure of information obtained: (i) through the NewRocket websites that link to this Privacy Statement (our "Website"); and (ii) events hosted by NewRocket or our business partners and sponsors where we collect information from attendees (“Events”).
SERVICES PRIVACY STATEMENT.Our Services Privacy Statement covers our privacy practices in connection with the use of our hosted software applications and related support services.. This Services Privacy Statement also describes our privacy practices with respect to customer and partner contact information we process in connection with the purchase and use of our products and services or services or technology provided by our partners to our customers.
APPLICANT PRIVACY STATEMENT. Our Applicant Privacy Statement covers our privacy practices in connection with an individual’s application for employment at NewRocket.
NewRocket, Inc. (“NewRocket”) respects the privacy of its Website (as defined below) and Events (as defined below) registrants and attendees.
This Privacy Statement (the "Privacy Statement") describes who we are, the information that we collect about you, how we obtain your personal information, and how we may use or disclose that information in connection with the Website and Events. This Privacy Statement also describes the measures we take to protect the security of your personal information and how you can contact us about our privacy practices, including to exercise your privacy rights.
NewRocket creates extraordinary experiences on ServiceNow. We help our clients deliver service portal experiences that enable employees to flourish and companies to thrive. We are headquartered in San Diego, California.
For more information about ServiceNow, please see our Website.
This Privacy Statement only covers our privacy practices with respect to the collection, use, and disclosure of information obtained: (i) through the NewRocket websites that link to this Privacy Statement ("Website"); and (ii) event registration or attendance information for events hosted by us or our business partners where we collect information from registrants and attendees (“Events”).
As further described below, we collect several types of information from and about you that broadly falls into the following categories:
1. Information you voluntarily provide to us:
2. Information from third parties.
From time to time, we may collect and use the information we receive about you from third parties in connection with your use of the Website or attendance to an Event. For instance, we may receive information about you from our business partners related to your registration information for Events. We also use third parties for reporting and analytics to measure the effectiveness of our Website and marketing efforts, and to identify areas for improvement.
We may combine information we collect from third parties with information you provide us to update, expand or provide you with tailored information regarding our products, services and Events.
3. Information we collect as you navigate through the Website.
As you navigate through the Website, we may also automatically collect details about your visits Website, including your IP address, usage patterns, traffic data, location data, logs and other communication data and the resources that you access, as well as information about your computer and internet connection, including your operating system and browser type.
We also collect some of this information using cookies and similar tracking technologies.
We may use the information that we collect about you for the following purposes:
If you ask us to contact you about goods and services, we may use your personal information or permit selected third parties to use your personal information to contact you about such goods and services. You can withdraw consent at a later time by clicking on the “unsubscribe” link located in the emails we send you. For more information, see the section on “Your Privacy Rights” below.
Additional information about our privacy practices with respect to our collection and use of information from Events may be found in additional privacy statements on the registration sites for Events hosted by us.
We may disclose personal information that you provide to us to the following categories of recipients:
If you are from the European Economic Area, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided in the "Contact Information” section below.
NewRocket stores and processes any information collected in connection with the Website or an Event in: (i) any country where we have facilities, (ii) any country in which we engage service providers; or (iii) any country where Events are held.
If you are a visitor from the European Economic Area ("EEA"), we will protect your personal information when it is transferred outside of the EEA by:
If you require further information about our international transfers of personal information, please contact us using the contact details in the “Contact Information” section further below.
NewRocket maintains appropriate technical and organizational measures to protect the personal information obtained through the Website and in connection with Events from accidental or unlawful destruction, loss, alteration, unauthorized disclosure and access. NewRocket personnel and service providers with access to personal information collected through our Websites or from Event attendees are required to keep such information confidential and secure.
We will retain your personal information if we have a business need to do so or for as long as is needed to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required by law (for example, to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We provide you with certain choices regarding the information you provide to us. In particular:
We will respond to such requests in accordance with the requirements of applicable data protection laws. Please note that in order to fulfill your request, we may need you to provide certain information to verify your identity.
While NewRocket attempts to honor do not track (“DNT”) instructions we receive from a Visitor’s browser, we cannot guarantee that NewRocket will always respond to such signals, in part, because of the lack of common industry standard for DNT technology. We continue to monitor developments in DNT technology and stay apprised of DNT industry standards as they evolve.
This Website may link to websites that are not owned or controlled by NewRocket. As such, this Privacy Statement does not apply to information collected on any third party site or by any third party application that may link to or be accessible from the Website. This Privacy Statement does not apply to information collected by customers, our business partners, and other third parties or third party applications or services, even if this information is collected using our Website or at Events.
We do not knowingly collect personal information from anyone under the age of 16. If you are under 16, please do not attempt to fill out our forms or send any personal information about yourself to us. If we learn that we have collected Personal Information from a child under age 16, we will delete that information promptly.
NewRocket reserves the right to update or change this Privacy Statement from time to time. If we make material changes to this Privacy Statement, we will notify you through an appropriate online notice or other means (which may include, if we have your contact details, notification by email) and obtain your consent if and where required by applicable law. We ask that you review the Privacy Statement periodically to stay informed about any updates or changes that we may have made.
You can see when this Privacy Statement was last updated by checking the “effective, as of” date displayed at the top of this Privacy Statement.
To ask questions or comment about this Privacy Statement and our privacy practices or if you need to update, change or remove your information or exercise any other rights, contact us at: firstname.lastname@example.org.
1057 La Mirada Ct
Vista, CA 92081
All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: email@example.com.
This website is operated by NewRocket, Inc. (the data controller), which is a California corporation located at 1057 La Mirada Ct, Vista, CA 92081.