Organized by problem, not by product. Start with the question that sounds like yours, and get one partner accountable for the outcome.
Technical debt blocks activation.
Licenses sit unused.
Nobody can trace an agent to the process it touches.
Employees route around a portal that doesn’t resolve anything.
Most companies hire one partner for the platform and another for the AI, then pay twice for the handoff. NewRocket does both, and has for more than 20 years on the ServiceNow side.
Every engagement below solves one specific problem. Pick yours.
A short engagement that turns AI ambition into a funded, prioritized plan.
Removes the technical debt that blocks AI from actually running.
Governs every agent using ServiceNow’s AI Control Tower.
Turns Employee Center and Moveworks into a front door that resolves requests.
Builds real fluency and adoption, on any platform.
The same governance model, across Azure, AWS, and Bedrock.
The same UX thinking behind AIx, no ServiceNow foundation required.
Enterprise-grade AI agents and workflows with governance, auditability, and ROI tracking built in.
You can approve AI spend, but you can’t always prove it worked. Intelligence turns that into one number for the board, not five reports pulled together before each review.
Explore NewRocket Intelligence →Dollars returned per workflow
Where flow breaks, and why
Every agent, costed and measured
Who actually uses it
You don’t need all five offerings to get value from one. Solve what’s blocking you today. When the next problem shows up, you’re already working with the same partner, not onboarding a new vendor.
Do we need to already be a ServiceNow customer?
FlightPath doesn’t require it. The Origin diagnostic does, since it assesses the ServiceNow environment you already have.
Do we need Claude licenses first?
No. We meet you with whatever AI systems you already run, and can connect them if you’re running more than one. A Claude license isn’t a prerequisite.
How fast can we start?
A Claude engineering pod can start on your highest-priority item within a week. The Origin diagnostic takes about four weeks and hands you a real output, not a status update.
What if we’ve been burned by a partner before?
We’ve seen it. It’s why pricing is outcome-based: you know what you’re getting before you sign anything.
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