Deliver a Better Digital Workplace With ServiceNow

We help our clients deliver portal and mobile experiences that enable employees to flourish and companies to thrive.

Achieve Extraordinary

Every experience matters. Our methods help you connect your users' needs with your operational goals.

Intranet

Engage Your Enterprise

All of the resources your employees need in one place. Reduce the complexity and costs of ownership for your users by uniting your workforce under a single digital experience. Our intranet and multi-department solutions will ensure consistency across departments while still allowing each department to own its content.

  • Decentralized Content
  • Personalized Access
  • Actionable Information
  • Improved Navigation
Learn More
ServiceNow Service Portal Developmentintranet image

Custom App

Need Something Else?

We are continually expanding what’s possible with ServiceNow. Let our expert team of designers and developers tackle your toughest challenges with solutions that are not only intuitive and powerful but also maintainable.  

  • Process Support
  • Customer Engagement
  • System Integration
  • Product Development
ServiceNow Service Portal Developmentwebsite image

User-Centered Process

The NewRocket design approach follows a strategic course with a focus on user experience during each step of the process.

Step One

Exploration

Every great portal begins with a well thought through plan.

  • Goal Setting
  • User Research
  • Requirements Documentation

Potential Deliverables:

Portal metrics evaluation, category taxonomy audit, user interviews, focus groups, surveys

Step Two

Visualization

In the design phase, we bring research and strategy to life.

  • User Flows
  • Blockframes and Wireframes
  • High Fidelity Mock Ups

Potential Deliverables:

Journey maps, interactive wireframes, mobile and desktop clickable prototypes

Step Three

Construction

Integrating our deep industry experience into a product that delivers.

  • Responsive Development
  • Quality Assurance Testing
  • NewRocket Widget Integration

Potential Deliverables:

Custom Service Portals, licensed widget suite

Step Four

Transition

Tracking users is an essential way to measure the success of your portal.

  • User Acceptance Testing
  • Analytics
  • Training and Documentation

Potential Deliverables:

UAT test plans, portal documentation, heatmapping analytics

Improving experiences around the world

Ready to Create Something Extraordinary?

Contact Us

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