< Menu

Using a Snippet

### Overview
Snippets are HTML blocks set up by ServiceNow Administrators. They are used by Editors within the HTML content field. Snippets are typically used within Article content items.

#### Using a Snippet (Editors)
1. From the Article content item in Orbit Editor, click New record.

2. Under the HTML section, click + and select Snippet from the dropdown.

3. Any/All snippets created by administrators will be available for selection.

4. Once a Snippet is selected, fields within the template can be edited:
* (a) Editors can edit snippet text to customize the record

Editors can link snippets to desired webpages:
* (b) Select the text to be linked
* (c) Click the link icon
* (d)Select Edit link
* (e) Link Text can be customized by Editor
* (f) Enter URL to desired webpage
* (g)Click Save

5. Once the snippet and record fields have been tailored by an Editor, click Save to Publish the record.

Enter your email address for news and updates from NewRocket.

Thanks for your email!
There was an error, please try submitting again.