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### Content

#### Title
Content Item title.

#### Image
Upload up to 1 image file. Note: Supported files include .png, .jpg, or .svg.

#### HTML
Input text, images, tables, embed code blocks and write out HTML markup language. Tip: Click the blue [+] button to see all the features available in this field.

### Link

#### Type
Enables the appropriate configuration options for redirecting users when the Content Item is clicked.

- Page
- URL
- Catalog Category
- Catalog Item
- KB Article
- KB Category

#### Page
If the link type is Page, choose the page in which you would like to redirect your users.

#### URL
If the link type is URL, enter the url of the page you would like to link to.

#### URL Target
If the link type is URL, this field indicates the behavior of the link when it is clicked on. Note: Enter _blank for the link to be opened in a new tab. Leaving the field empty will open the link in the same tab.

#### Catalog category
If the link type is Catalog Category, choose the catalog category to which you would like to redirect your users.

#### Catalog item
If the link type is Catalog Item, choose the catalog item to which you would like to redirect your users.

#### KB article
If the link type is KB Article, choose the knowledge base article to which you would like to redirect your users.

#### KB category
If the link type is KB category, choose the knowledge base category to which you would like to redirect your users.

### Settings

#### Valid from
Date and time Content Item will begin to be visible.

#### Valid to
Date and time Content Item will no longer be visible. Tip: Create workflows based on this field to stay ahead of content validity.

#### Audience
Users who will have visibility of Content Item. Note: The options in this field are based on the User Criteria records in your ServiceNow instance.

#### Order
Sequence in which content items will be displayed. Note: It is recommended to use increments of 100. When multiple content items are listed, those with a lower order value are displayed first.

### Instance Options

| Option | Property | Comments | Source |
|-----|-----|----|----|
| Label | `label` | Displays the portal name in the breadcrumbs.  | Option Schema |
| Script Include | `script_include` | Defines a function or class in your portal. | Option Schema |
| Incident Query | `incident_query` | Opens report incident query submissions.  | Option Schema |
| Request Query | `request_query` | Opens request incident query submissions.  | Option Schema |
| Name | `name` | Displays the portal name in the breadcrumbs. | Option Schema |
| Type | `type` | Displays the boolean type. | Option Schema |
| Reference | `reference` | Pulls data from reference field. | Option Schema |
| String | `string` | Pulls data from a string.  | Option Schema |
| Referenced Table | `reference` | Pulls data from the reference table.  | Option Schema |
| Hint | `hint` | Displays a hint. | Instance |
| Default Value | `default_value` | Sets a default value to the instance. | Option Schema |
| caller_idDYNAMIC90d1921e5f510100a9ad2572f2b477fe | `caller_idDYNAMIC90d1921e5f510100a9ad2572f2b477fe` | The encoded query that will be used to fetch the incident data.  | Option Schema |
| requested_forDYNAMIC90d1921e5f510100a9ad2572f2b477fe | `requested_forDYNAMIC90d1921e5f510100a9ad2572f2b477fe` | The encoded query that will be used to fetch the Request data. | Option Schema |
| Form Section | `section` | Displays a form section in the instance. | Option Schema |
| Other Options | `other` | Opens other options tab.  | Option Schema |

### CSS/SASS Variables
_CSS/SASS variables are given default values that can be overridden with theming or portal-level CSS._

| Variable | Comments |
| -------- |:---|
| `$theme-default-color` | This variable is used to set the theme color. |


### Templates
| Name | Comments |
| -------- |:---|
| `nr-ticket-list-default.html` | Standard card template using nr-card-template directive |
| `nr-ticket-list-debug.html` | Standard debug card template using nr-card-template directive |

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