Boost Efficiency and Elevate Employee Satisfaction

Go beyond employee workflows and into employee delight by automating currently manual work and providing a more streamlined and personalized experience.

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Employee Experience

A New Level of Service Delivery

Employee Experience Solutions

Navigate change with confidence with NewRocket as your guide. These are some of our specialized solutions.

ServiceNow Advisory Services and Customer Success

Related Products

NewRocket products can enhance your ability to deliver a better employee experience.

Employee Experience Features

Engage employees across multiple channels and deliver proactive service, while reduce service costs. Bolster cross-team collaboration by automating service processes that boost employee productivity.

  • Case Management
  • Case Escalation
  • Intelligent Routing
  • Omni Channel (email, portal, phone, Virtual Agent)
  • Predictive Intelligence
  • Advanced Work Assignment
  • Guided Decisions
  • Performance Analytics
  • Employee Center Portal
  • Knowledge Bases
  • Communities
  • Service Level Agreement (SLAs)
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