Strategically Align and Streamline Projects on One Dashboard

Are you lacking visibility into the overall pipeline of work? Go beyond disconnected project management tools and into strategic execution with NewRocket Project Portfolio Management (PPM) Quick Start. Use a comprehensive view of the portfolio to deliver projects faster, better, and cheaper.

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Key Benefits


ServiceNow CSM (Customer Service Management)
Track project health and status

Project health indicators enable you to assess the overall health of all projects using visual representations of key metrics such as budget, resource allocation and project status. Quickly know where you should focus attention to mitigate issues and risks. Effectively communication and collaborate with team members so your projects stay healthy.

  • Visually understand and communicate project and portfolio health
  • Know where to focus your attention
  • Avoid project delays and budget overruns
ServiceNow CSM (Customer Service Management)
Project workbench

The ServiceNow Project Workbench helps project managers and team members plan projects, manage tasks and collaborate to make the project more successful. Use project templates and other automation to set up new projects more quickly and consistently. Understand resource availability, allocate resources to tasks and manage resource utilization across multiple projects.

  • Comprehensive project planning tools
  • Resource and task management
  • Budget management
ServiceNow CSM (Customer Service Management)
Resource capacity planning

Know which resources are available and when so you can effectively staff projects as needed. Quickly determine which resources are being over-utilized or under-utilized and adjust their plans accordingly to maximize productivity while avoiding burnout. Model different scenarios for individuals and entire teams to optimize how work is distributed. See which projects are competing for the same resources and adjust their allocation effectively.

  • Resource availability and utilization
  • Resource capacity planning
  • Portfolio-level resource planning
ServiceNow CSM (Customer Service Management)
Goals framework and investment portal

Ensure your projects fully align with organizational goals and priorities the the ServiceNow goals framework. Define and track goals at different levels, such as by organization, department, or project and then link those goals to specific projects or initiatives. Once they are linked, you can track progress toward those goals in real-time with project status, resource utilization, and financial performance reporting across the entire portfolio of projects.

  • Define and track goals at different levels
  • Track progress in real-time
  • Manage alignment across the entire portfolio

Operational Benefits

Improving the employee workplace experience is the No. 1 priority for 67% of corporate real estate leaders who are increasingly working with the digital workplace team to optimize the hybrid experience.    

By 2025, corporate workspace allocation will flip from 70% individual  workstations and 30% collaborative space to 30% individual and 70% collaborative space. By 2025, less than 5% of desk workers will prefer to work from a corporate workplace full time, down from 17% in 2021.    

By 2027, 80% of millennial workers will prefer to spend their time in various workplaces rather than full-time remote or full-time work from the office, up from 61% in 2021. By 2024, organizations with a persistent cross-functional team tasked with workplace experience strategy will be 80% more likely to have high employee satisfaction with the workplace.    

Gartner, 2023 Market Guide for Workplace Experience Applications

Next Steps

Kirk Hogan Image
VP, Strategy for Technology
Our Technology practice views IT as a strategic enabler. We are here to guide you into ever increasing levels of maturity, visibility, trust, and success. Contact us to learn more about how you can get more out of your ServiceNow investment.
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