Welcome to the NewRocket Asset Library

Unlock a world of knowledge in our asset library, where you can freely access and download expert insights, guides, and valuable content that will help you Go Beyond Workflows with ServiceNow.

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Security/Risk
Your Essential Risk Checklist
Map your Journey and check the boxes as you go
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Your Essential Risk Checklist
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Security/Risk
Third Party Risk Management
Effectively manage and report on your third-party risks
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Third Party Risk Management
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Security/Risk
Crisis Management
Operate mission-critical business functions during emergency events
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Crisis Management
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Security/Risk
Business Continuity Management
Operate mission-critical business functions during emergency events
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Business Continuity Management
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Security/Risk
Security Posture Control Quick Start
Breakdown silos and catch holes in your security posture before they become breaches
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Security Posture Control Quick Start
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Security/Risk
Policy Management
Effectively manage and report on enterprise-wide compliance
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Policy Management
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Security/Risk
Policy & Compliance
Effectively manage and report on enterprise-wide compliance
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Policy & Compliance
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Security/Risk
Operational Risk
Effectively manage and report on your operational risks
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Operational Risk
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Advisory
Flight Path Deck
NewRocket’s FlightPath advisory engagement will ensure you have a thoughtful plan, that maps to clear business outcomes.
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Flight Path Deck
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Security/Risk
SOC2 Type II Solution
Increase transparency, visibility and efficiency in demonstrating SOC2 compliance
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SOC2 Type II Solution
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Security/Risk
SecOps Case Study Cyber Incident Fusion Center
Fusion Incident Management Tenancy and Integrated Risk Customer Use Cases on ServiceNow
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SecOps Case Study Cyber Incident Fusion Center
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Security/Risk
Higher Education Privacy Management
Privacy Risk, Impact Assessments, IRM
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Higher Education Privacy Management
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Security/Risk
Issues & Exceptions Offering
Effectively manage and report on enterprise-wide compliance
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Issues & Exceptions Offering
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Security/Risk
Environment, Social, Governance (ESG) Offering
Turn ESG intent into impact
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Environment, Social, Governance (ESG) Offering
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Security/Risk
Cyber & IT Risk Offering
Effectively manage and report on Cyber & IT risks
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Cyber & IT Risk Offering
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Security/Risk
Cyber Risk & Cyber Security Gap Assessment
Build a robust cybersecurity and cyber risk program with the guidance of NewRocket cybersecurity and ServiceNow experts
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Cyber Risk & Cyber Security Gap Assessment
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Experience
NewRocket Look Book
We are a group of five award-winning ServiceNow partners that have come together to join forces by delighting our clients and going beyond in every interaction
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NewRocket Look Book
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Experience
Tech Company Portal Case Study
How we helped an IT Consulting Firm with over 100k employees transform their portal experience from the inside out
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Tech Company Portal Case Study
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Technology
Source to Pay
Accelerate your Technology transformation
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Source to Pay
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Financial Services
Front-Back Office Solutions
Constant change is pressuring you to adapt to evolving customer and business demands faster than you can handle.
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Front-Back Office Solutions
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Customer
Stretching the limits of CSM
Better Together Stories
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Stretching the limits of CSM
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Customer
Is Email an Obstacle to Happy Customers?
Unlock great service and efficient operations by intaking customer emails into ServiceNow and driving workflows
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Is Email an Obstacle to Happy Customers?
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Security/Risk
Service Operations - ITSM & ITOM
Shift your Service Operations team from creating incidents to addressing actionable alerts.
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Service Operations - ITSM & ITOM
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Customer
ZenDesk to ServiceNow Migration
Quickly migrate your Customer Service solution from Zendesk to ServiceNow
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ZenDesk to ServiceNow Migration
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Employee
Legal Operations Transformation
Go beyond email inboxes and into efficient transactions with NewRocket Legal Operations Transformation.
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Legal Operations Transformation
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Employee
Modern HR Service Delivery
Go beyond manual HR workflows and into extraordinary employee experiences with NewRocket Modern HR Service Delivery.
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Modern HR Service Delivery
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Employee
Optimized Workplace Service Delivery
Go beyond managing facilities and into improving the employee workplace experience with NewRocket Optimized Workplace Service Delivery.
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Optimized Workplace Service Delivery
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Experience
Design & Content Consulting
Go beyond the default and into an extraordinary experience with NewRocket Design and Content Consulting.
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Design & Content Consulting
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Experience
Portal Quick Start
Go beyond a basic Employee Center portal and into an extraordinary employee experience.
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Portal Quick Start
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Experience
Tailored Portal
Go beyond inconsistent or siloed portals and into a personalized, one-start-shop with a NewRocket Tailored Portal.
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Tailored Portal
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Products
CodeWorks
Go beyond risky customizations and into fast, high quality business enablement with NewRocket CodeWorks.
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CodeWorks
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Products
Data Arc
Go beyond complicated, error-prone integration scenarios and into smooth data migration with NewRocket Data Arc.
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Data Arc
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Products
Data Center Infrastructure Management (DCIM)
Go beyond guesswork and into full control of your data center with NewRocket Data Center Infrastructure Management (DCIM).
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Data Center Infrastructure Management (DCIM)
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Products
Orbit Content Management System
Go beyond the standard capabilities of Employee Center and take your content to a new level with NewRocket Orbit Content Management System.
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Orbit Content Management System
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Products
Translation Assistant
Go beyond manual translation processes and into scalable and maintainable localization with NewRocket Translation Assistant.
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Translation Assistant
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Security/Risk
Issues & Exceptions Management
Go beyond spreadsheets and fire drills and into issues and exceptions management so effective that it builds trust with your organization.
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Issues & Exceptions Management
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Security/Risk
Security Incident Response
Go beyond noise and chaos and into signal and coordination with NewRocket Security Incident Response.
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Security Incident Response
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Security/Risk
Vulnerability Response
Go beyond response workflows and into cyber resilience with NewRocket Vulnerability Response.
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Vulnerability Response
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Technology
CMDB/IRE Tuning
Go beyond error-prone manual efforts and into high-value information with NewRocket Integrations.
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CMDB/IRE Tuning
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Technology
Common Service Data Model Quick Start
Go beyond a collection of Cis and into driving value for your top business services with NewRocket Common Service Data Model (CSDM) Quick Start.
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Common Service Data Model Quick Start
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Technology
Custom Apps
Go beyond solutions that miss the mark and into maximizing the potential of your platform with NewRocket Custom App Development.
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Custom Apps
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Technology
Hardware Asset Management Quick Start
Go beyond manual processes and spreadsheets and into making decisions based on data you can trust with NewRocket Hardware Asset Management Quick Start.
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Hardware Asset Management Quick Start
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Technology
Integrations
Go beyond error-prone manual efforts and into high-value information with NewRocket Integration Services.
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Integrations
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Technology
ITSM Quick Start
Go beyond inconsistent and manual processes and into delivering reliable, cost-effective services.
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ITSM Quick Start
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Technology
Platform Technical Debt Management
Go beyond error-prone manual efforts and into high-value information with NewRocket Integrations.
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Platform Technical Debt Management
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Technology
Software Asset Management Quick Start
Go beyond worrying about compliance audits and into optimal business enablement with NewRocket Software Asset Management (SAM) Quick Start.
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Software Asset Management Quick Start
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Technology
Project Portfolio Management Quick Start
Go beyond disconnected project management tools and into strategic execution with NewRocket Project Portfolio Management (PPM) Quick Start.
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Project Portfolio Management Quick Start
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Experience
Employee Center Lookbook
Give your employees an enhanced portal experience so they can stay connected, easily find help, and get the support they need to get the job done from anywhere.
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Employee Center Lookbook
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Experience
Native Mobile White Paper
Go beyond your current mobile experience and deliver extraordinary service with an application beautifully designed to handle your company’s unique needs.
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Native Mobile White Paper
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Customer
Case Management
Go beyond barely meeting your service level agreements and into high customer satisfaction rates with NewRocket Customer Case Management.
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Case Management
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Customer
Visible and Efficient Back Office
Go beyond manual workflows and into superior client service levels with NewRocket Visible and Efficient Back Office.
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Visible and Efficient Back Office
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Financial Services
Transformation Mapping
Go beyond your current limitations and envision a clear path to a new level of value with NewRocket Transformation Mapping.
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Transformation Mapping
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Financial Services
Enhanced Compliance Competencies
Go beyond tedious data hunts and into proactive proof with NewRocket Enhanced Compliance Competencies.
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Enhanced Compliance Competencies
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Financial Services
Call Center Transformation
Go beyond slow workflows and into improved client satisfaction with NewRocket Call Center Transformation.
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Call Center Transformation
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Customer
Customer Experience
Go beyond customer workflows and into customer loyalty with NewRocket Customer Experience.
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Customer Experience
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