Optimize Software Costs

Are you overspending on software licenses? Go beyond worrying about compliance audits and into optimal business enablement with NewRocket Software Asset Management (SAM) Quick Start. Avoid penalties and overspending because of lack of visibility while still delivering the right tools for your business.

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Key Benefits


ServiceNow CSM (Customer Service Management)
License usage and discovery maps

Get a complete view of your software inventory by automatically discovering software assets across the organization. Real-time usage monitoring helps identify unused or underutilized software licenses. You can use that insight to take actions to optimize usage.

  • Improved visibility into software inventory and usage
  • Real-time usage monitoring
  • Optimized usage to reduce costs
ServiceNow CSM (Customer Service Management)
Dashboards and reports

Gain insights into license compliance, usage, and optimization with a robust set of reports and dashboards. Tailor the reports and dashboard to your needs to achieve both a comprehensive view and detailed breakdown of your software assets. Get this visibility for software for wherever the software lives--desktop, server, or cloud.

  • Ensure license compliance
  • Optimize distribution and usage
  • Reduce software spend
ServiceNow CSM (Customer Service Management)
License workbench

Track and manage all of your software licenses in one place, ensuring compliance with licensing terms. Stay on-top of critical software management tasks with automated alerts notifying you of opportunities to optimize and other key  actions. Get visibility into normalization suggestions, import errors, missing data, potential savings, and potential true-up costs.

  • Track and manage all software from one place
  • Drive action and outcomes
  • Get automated alerts about key actions
ServiceNow CSM (Customer Service Management)
Improved software distribution and reclamation

Automate deployment and end-of-life processes and certifications. Use rules to guide when software is distributed and to where. Assign license allocations to software deployed that does not yet have assigned licensed rights. Remove unallocated installations for software that should not be deployed or is on a restricted list.

  • Automate deployment using rules
  • Integrate deployment into request and license allocation processes
  • Reclaim unallocated license and during employee departures

Operational Benefits

Improving the employee workplace experience is the No. 1 priority for 67% of corporate real estate leaders who are increasingly working with the digital workplace team to optimize the hybrid experience.    

By 2025, corporate workspace allocation will flip from 70% individual  workstations and 30% collaborative space to 30% individual and 70% collaborative space. By 2025, less than 5% of desk workers will prefer to work from a corporate workplace full time, down from 17% in 2021.    

By 2027, 80% of millennial workers will prefer to spend their time in various workplaces rather than full-time remote or full-time work from the office, up from 61% in 2021. By 2024, organizations with a persistent cross-functional team tasked with workplace experience strategy will be 80% more likely to have high employee satisfaction with the workplace.    

Gartner, 2023 Market Guide for Workplace Experience Applications

Next Steps

Kirk Hogan Image
VP, Strategy for Technology
Our Technology practice views IT as a strategic enabler. We are here to guide you into ever increasing levels of maturity, visibility, trust, and success. Contact us to learn more about how you can get more out of your ServiceNow investment.
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