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Integrating multiple systems securing can be challenging. Fortunately, ServiceNow makes it safer and easier with robust role-based access controls at the table, row, and column level. You can integrate systems with confidence knowing that unauthorized access to sensitive data has been managed and compliance has been enforced.
Face the future with confidence knowing that your integrations are well documented. The documentation we provide helps your team get a clear understanding of the different part of the system and how they interact with each other. Knowing how the data flows and the dependencies between different parts of the integration will enable more effective change management. Training, troubleshooting and maintenance will also be much easier.
Get alerts and notifications when exceptions occur with ServiceNow's ability to monitor integration events.Beyond simple notification, you can automatically create incidents to track and resolve these exceptions. Use these incidents to spot trends, identify problems, and target continual improvement. Ensure compliance with regulatory requirements with audit logs of all activity related to the integration.
ServiceNow's reporting and analytics capabilities enable you to report on and monitor integration performance including data volumes, error rates, and processing times. Extend this real-time visibility into dashboards the surface key performance indicators (KPIs). If performance is mission critical, you can also apply service level agreements (SLAs) to track and manage the integration.