This HMO operates rehabilitation hospitals, as well as occupational health and physical therapy clinics throughout the United States.
This nationwide Health Management Organization wanted to migrate from a SharePoint intranet to ServiceNow. Due to the volume of content, delegated administration, and multiple departments, a typical Service Portal was not enough. The organization needed an intranet replacement focused on coordinated engagement, targeted communication, and distributed content management.
Edit, approve and publish content throughout the portal.
Created new content sources as the organization grows.
Help users find information and complete tasks.
Feature relevant information for different departments.
Amplify the user experience with a cohesive Service Portal design.
Share files and attachments within the organization.
We combined the information and resources of an intranet with the self service power of ServiceNow. Using the Orbit Intranet Solution, we were able to deliver a SharePoint intranet replacement and give non-technical team members the ability to manage and create content without leaving the Service Portal.
Admins can designate specific users to create, update, and modify content using the Orbit Intranet Solution.
Users can access staff information such as names, job titles, contact, and location using a single point of access.
Employees can look up the global address list and pinpoint specific facilities to find and contact members of staff.