NewRocket Names Nilesh Auti India General Manager

We announced that we have named Nilesh Auti as General Manager of our India business. Auti brings more than 20 years of experience in technology and solutions development.

March 7, 2022

Global technology services veteran will help leading Elite ServiceNow provider accelerate speed to scale in fast-growing India market

San Diego, March 7, 2022 – NewRocket, the leader in delivering meaningful experiences and extraordinary results with ServiceNow, today announced that it has named Nilesh Auti as General Manager of its India business. Auti brings more than 20 years of experience in technology and solutions development, previously holding leadership roles at Tech Mahindra, IBM, Mindtree, NTT, and Suzuki. Auti’s appointment comes on the heels of NewRocket’s recent announcement to acquire India-based ServiceNow Elite Partner Service Stack Technologies. New Rocket is a portfolio company of Gryphon Investors ("Gryphon"), a leading middle-market private equity firm.

“Nilesh has extensive global technology services industry experience,” said Matt Stoyka, CEO, NewRocket. “Nilesh’s depth and breadth of vertical expertise, in auto, industrial, aero, retail, manufacturing, and high-tech segments around the world make him an excellent fit for NewRocket’s clients. His background in building scale from India to serve global clients directly aligns with our aim to rapidly scale NewRocket in the fast-growing ServiceNow India market.”

As the General Manager of the India business, Auti will have an immediate impact accelerating NewRocket’s mission to deliver meaningful experiences and extraordinary results with ServiceNow through global reach and local intimacy. He will oversee the integration of Service Stack and play a key role in growing and developing NewRocket’s team in India to create a world-class on-shore delivery model for NewRocket clients.

“I am impressed with how rapidly NewRocket has built such an impactful delivery model and am thrilled to join an Elite ServiceNow ecosystem leader as the India GM,” said Auti. “Organizations in telecommunications, financial services, and manufacturing are investing in the ServiceNow platform to fuel their digital transformation and need a trusted advisor with deep domain expertise to help them realize the full benefits of their investment. I look forward to further elevating NewRocket’s mission to Go Beyond for our customers wherever they are in the world.” NewRocket, which unified under one innovative name and brand in early 2022, continues to invest in deepening its executive bench strength. Auti joins new Chief Revenue Officer Charu Kapur and Chief Delivery Officer Subrata Pal, both appointed in late 2021, and Chief Innovation Officer Chris Pope, appointed in early 2022.

About NewRocket

NewRocket delivers meaningful experiences and extraordinary results with ServiceNow. We go beyond to deliver a resilient, connected, and transformed enterprise, where employees flourish, companies thrive, and people matter. We bring innovative and creative solutions to over 1,000 customers around the globe in Financial Services, Healthcare, Government, Insurance, and

Technology companies. NewRocket has delivered over 4000 successful projects through world-class implementations and integrated solutions across the entire ServiceNow platform. For more information, please visit

About Gryphon Investors

Based in San Francisco, Gryphon Investors ( is a leading private equity firm focused on profitably growing and competitively enhancing middle-market companies in partnership with experienced management. The firm has managed over $8.3 billion of equity investments and capital since 1997. Gryphon targets making equity investments of $50 million to $300 million in portfolio companies with enterprise values ranging from approximately $100 million to $600 million. Gryphon prioritizes investment opportunities where it can form strong partnerships with owners and executives to build leading companies, utilizing Gryphon's capital, specialized professional resources, and operational expertise.

Lambert & Co.
Caroline Luz, 203-656-2829,
Jennifer Hurson, 845-507-0571,

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NewRocket Names Nilesh Auti India General Manager

We announced that we have named Nilesh Auti as General Manager of our India business. Auti brings more than 20 years of experience in technology and solutions development.

Knowledge Wrap Video

The event provided a vibrant platform for reconnecting with peers, delving into AI transformation, and driving innovation with purpose. Read on to discover how NewRocket made its mark at Knowledge 2024.

What We Learned

From recent insights gathered, we learned that ServiceNow customers are increasingly receptive to adopting AI solutions and ServiceNow has the tools to embrace that head on. However, there's a gap in AI use-cases for more mature users, highlighting the need for a creative approach to accommodate their business needs.

In navigating AI adoption, organizations are challenged to find the delicate balance between embracing innovation and avoiding dependency on emerging technologies. Advisory consulting and trusted guidance beyond initial queries spark interest, particularly around AI's impact on operations. Read our AI blog series to learn more about our approach.

Excitement around GenAI is apparent, with most users eager to explore its potential benefits and invest in quick wins. Notably, advanced use cases like process mining are gaining traction. Key solution themes include interest in native mobile applications, Employee Center migration, and the urgent need for enhanced data capabilities.

Recognitions and Awards

ServiceNow Americas Employee Workflow Partner of the Year

The ServiceNow Americas Employee Workflow Partner of the Year award celebrates Partners' exceptional efforts in enhancing employee experiences through innovative collaborations and technology solutions. Learn More.

UK Public Sector Partner of the Year Award

The ServiceNow UK Public Sector Partner of the Year underscores  Partners' dedication to driving digital transformation and delivering exceptional outcomes for public sector organizations in the UK. Partnership for Good Grant

The Partnership for Good Grant highlights Partners' commitment to leveraging technology for social impact and driving positive change in communities around the world. Learn More.

Top 10 Finalist for ServiceNow Best Employee Portal of the Year

ServiceNow's Best Employee Portal of the Year award recognizing Partners' dedication to creating innovative solutions that empower employees and enhance workplace experiences. Learn More.

NewRocket Booth

At ServiceNow's Knowledge 24 event, we connected with 350+ attendees at our booth, showcasing how NewRocket supports organizations on their ServiceNow journey. AI emerged as a key topic, reflecting the growing interest in its potential across businesses. Our strategic advisory approach, FlightPath, aligns technology with business objectives, drawing on our expertise in customer, employee, technology, and security transformation. Plus, we captivated attendees by transforming them into astronauts using AI. See the photo booth results here!

Workshops and Speaking Sessions

Beyond Personas: Developing Holistic Frameworks to Personalize User Solutions

Industry innovation: Consilio’s Transformation Journey on ServiceNow

Dive Into Prototyping to Accelerate Validation With Design Libraries

Make Better Business Decisions by Integrating Risk and Compliance

Participating in ServiceNow's Knowledge sessions and workshops this year was truly enriching. Interacting with customers and partners provided invaluable insights into the future state of ServiceNow and allowed us to have in-depth discussions on how we can collectively offer better experiences across various facets of the platform. From exploring advanced AI integrations to optimizing workflow processes, the conversations were not only enlightening but also inspiring, fueling our commitment to innovation and excellence in the ServiceNow ecosystem. We can't wait to see you next year!

NewRocket Party

Our poolside event at the Capri restaurant in Las Vegas provided a refreshing break from the conference hustle, allowing us to unwind and connect with friends, colleagues, partners, and customers in the cool open air. As the night progressed, we loved creating unforgettable memories and strengthening our bonds within the ServiceNow community.