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RocketFuel
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RocketFuel

Widget

Designed for flexibility and scaleability

ServiceNow Service Portals are great at handling complex ticketing, processes, and catalogues. However, when it comes to the portal end user experience, it doesn’t quite deliver. So, we created the RocketFuel UI Design System. It’s a predefined set of UI widgets designed specifically to improve usability and accelerate implementation. Because each widget has limited business logic, upgrades go smoothly.

Change Log

2.8.8

July 15, 2021

Tabbed Content

·      Enhancement: Asynchronous loading by default. Make tabs only load on click / initial load after page load

Bookmark

·      Enhancement: Update user preference fetching to use a custom endpoint to avoid the client side .getPreference methods caching.

NewRocketAPI

·      Enhancement: Edit getPopularItems() function to retrieve items with multiple Catalogs

Bookmarks

·      Enhancement: Add getUserPreference to sidestep caching issue

Ticket Options

·      Enhancement: Change search placeholder text to more generic

2.8.7

July 8, 2021

Bookmark

·      Enhancement: : Style removal and updates

Ticket Details

·      Enhancement: Make catalog variables accessible to the template

Ticket List

·      Enhancement: Bug with deselecting a filter to show the empty state, then changing the date filter results in an empty list with no empty state

Approval Record

·      Enhancement: Exception thrown when approving a ritm from the modal - scope is undefined

SC Category Items

·      Enhancement: Added new template based on the design system mock-up

Bookmark Button

·      Enhancement: Stop event propagation

SC Category Buttons

·      Enhancement: Added template based on the design system mock-up

Approvals

·      Enhancement: Create an updated template to resemble current designs

2.8.6

July 1, 2021

Sidebar Pane

·      Enhancement: Enhancement: added variable to control scrollbar visibility $nr-sidebar-scrollbar-hidden default to true

·      Fixed: Removed padding-right and box-sizing:content-box

2.8.5

June 24, 2021

Service Portal

·      Fixed: Favorites icon z-index

Bookmarks

·      Fixed: Empty user preference error

SC Category Items

·      Enhancement: Logging content items now give the option to log table name

2.8.4

June 17, 2021

Approvals List

·      Fixed: Now Approvals list is not missing Angular provider

Bookmarks

·      Enhancement: Categorized bookmarks in NRAPI

FAQ

·      Enhancement: Added template with bookmarking

2.8.3

June 11, 2021

nrBookmarksset

·      Enhancement: Preference failing because of GET limit

Equalize Height

·      Enhancement: Add description to know that it won't show up in Page Designer and to only use as an embedded widget

2.8.2

June 4, 2021

Drawer

·      Enhancement: Check for input data and set options as such. spUtil expects data input and not options. Server script should account for both

2.8.1

May 21, 2021

Scripted List

·      Enhancement: Refactor params to pull all available in url instead of setting instance option

SC Category Item

·      Enhancement: Added table property on items in data object. Use for bookmark directive

2.8.0

May 14, 2021

Map

·      Enhancement: Added the ability to style location SVG markers

My Account

·      Enhancement: Added “spUtil” to the client controller

Scripted List

·      Enhancement: Included instance options for list of url params to look for

·      Enhancement: Included instance options for list of event listeners

2.7.9

May 7, 2021

Batch Approvals

·      Enhancement: Added approvals selected message in Batch Approvals widget

2.7.7

April 23, 2021

Bookmarks

·      Fixed: Bookmarking is not compatible with IE. (Add fallback when Promise is undefined)

·      Enhancement: Now checks if preferences exist against the title

Sidebar Menu

·      Fixed: The Sidebar Pane does not appear in the Page Designer

Bookmark Button

·      Enhancement: Added support for content_id (for Orbit content)

Batch Approvals

·      Enhancement: Added an option to change the default modal record template (nr-approval allows to specify the nr-approval-record template)

Bookmark Button

·      Enhancement: Updated to check id in url parameter to set table

2.7.6

April 16, 2021

Tabbed Content

·      Enhancement: Added support for passing options.templateplate

SC Category

·      Fixed: Now supports html for the SC Category’s description field, which is translated text

Bookmarks

·      Enhancement: When catalog item or knowledge article titles change, the associated favorites will now be updated

Ticket Details

·      Enhancement: Added support for passing options.templateplate

2.7.5

March 19, 2021

Tabbed Content

·      Fixed: Now supports html for the SC Category’s description field, which is translated text

2.7.4

March 12, 2021

Tabbed Content

·      Enhancement: Added the ability to link to a specific tab of the Tabbed Content Widget (feature available in Tabbed Data Table)

Announcement Rotator

·      Enhancement: Added a functionality to dismiss announcements based on the Announcement Table

Approvals List

·      New: Created a widget that displays a list of approvals that can be approved or rejected.

2.7.3

March 5, 2021

Batch Approvals

·      Fixed: Prevent approval details modal from opening twice when a user double clicks on a list item

2.7.2

February 26, 2021

Map

·      Fixed: Filtering when popup is active

Drawer

·      New: Created a drawer widget that can come in from left or right

2.7.1

February 19, 2021

Map

·      Enhancement: Added instance option for RocketFuel Map Zoom

2.7.0

February 12, 2021

Title & Trigger Breadcrumbs

·      Enhancement: Now uses getKBArticle method for kb article checks

Batch Approvals

·      Enhancement: Added instance option to allow approval comments

Approvals

·      Fixed: Fixed value for sys_update_on

Ticket Details

·      Enhancement: Added support for displaying icon field (currently only supports picture field)

Map

·      Fixed: Fixed two references to c.data.popup_template

2.6.9

February 5, 2021

Bookmark Button

·      Enhancement: Updated to grab the KB article in the server script if arriving on kb_article page from permalink

Equalize Height

·      Enhancement: Updated widget for accessibility NewRocket API

NewRocket API

·      Enhancement: Added getKBArticle method. Accepts 2 params (sys_id, sysparm_article) and returns glide record

SC Category Button

·      Fixed: The column classes should now default to col-lg-3 col-md-4 col-sm-6

Widget Deprecation

The following widgets have been deprecated:

·      My Items - Request

·      Popular Items

·      SC Order Success

·      SC Subcategories

·     SC Cart Modal

2.6.8

January 22, 2021

Tabbed Content

·      Enhancement: Added badge counts

NewRocket API

getBookmarks method

·      Fixed: The getBookmarks method does not read JSON.parse undefined

getApprovals method

·      Enhancement: Added support to getApprovals method to work with the Ticket Options widget

2.6.7

January 15, 2021

SC Wizard

·      Enhancement: Widget improvements

Animated Cards

·      Enhancement: Changed style sheet dependancies to support devices that use hover

2.6.6

January 8, 2021

New Release: Map Widget

·      Enhancement: Created a custom maps feature using the Mapbox api

New Release: Favorite button

·      Enhancement: Created a custom Favorite button that stores the Bookmark directive

NewRocketAPI

·      Enhancement: Added a getBookmarksCount method

Title

·      Enhancement: Now compatible with Orbit content item url format

Service Portal

·      Fixed: Now compatible with Orbit content item url format

Approval

·      Enhancement: Approval records redirects after selecting a new record

2.6.5

December 18, 2020

SC Category Items

·      Enhancement: Update the pagination to display a truncated view for 10 or more pages.

2.6.4

December 11, 2020

Sidebar Menu

·      Enhancement: Updated all ng-templates to avoid the 404 error after login

KB Categories

·      Fixed: Persist the knowledge base parameter upon click

2.6.3

December 4, 2020

Bookmarks

·      Enhancement: Added the bookmark directive to most widgets

nrPanel Directive

·      Enhancement: Added support for displaying badge counts

Approval Record

·      Enhancement: Added support for overriding the modal template

2.6.2

November 6, 2020

Trigger Breadcrumbs

·      Fixed: Improved support for knowledge permalinks

2.6.1

October 30, 2020

SC Wizard

·      Fixed: Fixed validation handling for Paris release

·      Enhancement: Added new client script API

2.6.0

October 23, 2020

My Tickets

·      Enhancement: Added Instance Option to enable persisting user filters

Title & Breadcrumbs

·      Enhancement: Improved support for permalink URL’s

2.5.9

October 9, 2020

Service Portal

·      Enhancement: Updated several widgets for accessibility

RITM Stages

·      Fixed: Render the correct display value on labels with multiple parentheses

2.5.8

October 2, 2020

·      Enhancement: Cleaned up GIT repo

2.5.7

September 18, 2020

Breadcrumbs

·      Enhancement: Improved support for screen readers

SC Category Items

·      Enhancement: Added support for passing an encoded query via that url with the parameter “q”

SC Category Buttons

·      Enhancement:  Improved support for multiple service catalogs

2.5.6

September 11, 2020

Related List

·      Enhancement: Added support for lists with Relationship type

Trigger Breadcrumbs

·      Fixed: Defect fix for KB Article permalinks

Approval

·      Fixed: Custom ng-templates are now supported

Approval Record

·      Fixed: Now correctly displays field with type: translated_html

2.5.5

September 4, 2020

SC Wizard

·      Enhancement: Now supports multi-row variables

·      Enhancement: Now supports unnamed containers

·      Enhancement: Improved display of standard catalog items

·      Fixed: Submit button not staying disabled

2.5.4

August 28, 2020

Approvals

·      Enhancement: The Batch Approvals and Approvals widgets now properly set comments on the approval record

2.5.3

August 21, 2020

Batch Approvals

·      Fixed: Updated to prevent modal window veil from not closing correctly

2.5.2

August 14, 2020

Title Widget

·      Enhancement: Update title upon URL change

Approvals

·      Fixed: Defect with the modal window veil not closing

·      Enhancement: Clean up the modal window templates

2.5.1

August 7, 2020

Related List

·      Fixed: Improved navigation on the Related List widget

Popular Items

·      Enhancement: Added support for multiple catalogs

FAQ

·      Enhancement: Added support for multiple knowledge bases

Approvals

·      Enhancement: Provides additional details about the record being approved

·      Enhancement: Improved RITM level actions

Ticket List

·      Enhancement: Added support for specifying the Script Include method name

2.5.0

July 31, 2020

Batch Approval

·      Enhancement: Refactored Batch Approval line item function

Ticket List

·      Enhancement: Added support for pagination

2.4.9

July 24, 2020

Bulk Approvals

·      Enhancement: You can now approve or deny individual RITMS before approving a request within the bulk approvals widget

2.4.8

July 10, 2020

·      New Release: Bulk Approvals widget

2.4.7

June 26, 2020

SC Category Items

·      Enhancement: Added a new instance option allowing  admins to choose which image from the catalog item record will be displayed on the button or card

2.4.6

June 5, 2020

SC Request

·      Enhancement: Added new directive (nr-datetime) to allow for flexible timestamp formatting leveraging momentJS

2.4.5

May 29, 2020

SC Category Items

·      Enhancement: Added logging for content items

2.4.4

May 22, 2020

Ticket Options

·      Enhancement: Added support for server side filtering for the status filter

New Release: Approval(s) — BETA

2.4.3

May 15, 2020

FAQ Widget

·      Fixed: Updated FAQ widget will now sort order_by options in descending (as opposed to ascending) order

Bookmark feature

·      New: The Bookmark feature which will store bookmarked items in a userPreference called nr.bookmarks. This implementation removes the need for a custom table, and features a new method added to NewRocketAPI called getBookmarks which will return an array of bookmarked items

2.4.2

April 17, 2020

SC Category

·      Fixed: Updated reference variable in SC Category Items widget

·      New: The following widgets are now marked as public to allow users with the snc_external role to view these widgets on a portal.

Calendar - BETA

My Items

Modal List Form

Menu Buttons - BETA

Embedded List

Previously Requested

My Account

2.4.1

April 10, 2020

Ticket Options

·      Enhancement: Added an additional template

Image Carousel

·      Fixed: The template now points to u_html. The default nr-image-carousel-default.html template referenced the html field which does not exist OOB

SC Category Items

·      Enhancement: Added support for the document viewer

Ticket Options

·      Enhancement: Added a new template that allows the filters to be placed at the top of the page

2.4.0

April 3, 2020

Calendar BETA

·      Enhancement: You now have visibility into events using the filter mechanism

2.3.9

March 27, 2020

Ticket List

·      Enhancement: You can now dynamically change templates based on an event

2.3.8

March 20, 2020

Sidebar Menu

·      Fixed: Updated for New York release to reference the sp_instance_menu table

Tabbed My Items Request

·      Fixed: Updated for New York release to properly fetch the stage display value

2.3.7

March 6, 2020

Related List

·      Enhancement: Updated Related List to include an instance option to omit any related list from view

Ticket Options

·      Enhancement: Added support for multi row variable sets (MRVS)

2.3.6

February 21, 2020

Ticket List

·      Enhancement: Added support for dynamic ticket options

Breadcrumbs

·     Fixed: Removed ellipsis dropdown on mobile for pages that are one level deep

·     Enhancement: Admins can now remove the request page from the breadcrumbs by setting a system property

SC Category Buttons

·     Enhancement: Added catalog to widget options schema


2.3.5

February 14, 2020

Popular Items

·     Fixed: Order guide items now point to the order guide widget rather than the catalog item widget

2.3.4

February 7, 2020

Title

·     Enhancement: Now supports setting title via event

2.3.3

January 24, 2020

Menu Buttons

·     New: Added Embedded List widget

·     New: Added List Form Modal widget

Ticket List

·     Fixed: Removed $rootScope event listener

Title

·     Enhancement: Support setting title via event broadcast

2.3.2

January 10, 2020

Tabbed Content

·     Enhancement: New template added for responsiveness

2.3.0

December 19, 2019

Scripted List

·     Fixed: Updated the Scripted List to persist options when embedded

Popular Items

·     Enhancement: Persist scope and options when the widget is embedded

2.2.9

December 13, 2019

Ticket List

·     Fixed: Persist scope and options when the widget is embedded

Scripted List

·     Fixed: Persist scope and options when the widget is embedded

2.2.8

November 26, 2019

Scripted List

·     Fixed: When the widget is embedded and the page is refreshed, the widget options are now preserved

2.2.7

November 15, 2019

Tabbed Content

·      Enhancement: Added support for embedding widgets by instance

2.2.6

October 18, 2019

Tabbed Content

·      Enhancement: Ability to include multiple widgets within rows and columns

Ticket Options

·      Enhancement: Added instance option for changing the title

Scripted List

·      Fixed: Added support for embedding the widget

2.2.5

October 11, 2019

New Release: Menu Buttons

·      Enhancement: Create template-driven buttons based on a menu instance with menu items

2.2.4

October 4,2019

Tabbed Content

·      Enhancement: Supports adding multiple widgets per tab

Sidebar Pane

·      Enhancement: Added location property with support for left and right configurations

2.2.3

September 20,2019

·      New: Our official widget documentation is now live on newrocket.com/documentation/rocketfuel

Trigger Breadcrumbs

·      Fixed: Added ACL(canRead) check to fix an issue where unauthorized users can see ticket details in breadcrumbs

Ticket List

·      Improved: Added support for triggering event "nrTicketClicked" upon record click

·      Improved: Added event "nrTicketsListLoaded" upon application of a filter

·      Improved: Added debug feature to instance options

2.2.2

September 13,2019

·      New: Officially switching from London to Madrid

·      New: Fixes to the Delegates Widget

SC Category Items

·      Improved: Changes the logic for SC Category Items to fetch category images using sys id's in git

Ticket Options

·      Improved: Updating the Ticket Options widget to support pre-populating the filters from URL parameters

·      Improved: Added support for server-side filtering to the Ticket Options widget

2.2.1

September 6, 2019

Ticket Options

·      New: Updating the Ticket Options widget to support pre-populating the filters from URL parameters

·      Improvement: Adding support for server-side filtering to the Ticket Options widget

2.2.0

August 16,2019

·      Fixed: Defect with the "show as panel" on the KB Categories articles widget

1.9.9

August 2,2019

Catalog Wizard

·      Fixed: Removed unused providers in client scripts

·      Improved: Make image inheritance conditional based on an instance option

TicketDetails

·      New: Changing current to currentGR for RocketFuel Ticket Details

·      Improved: ImageInheritance pulls the image for items and categories 

1.9.8

July 19, 2019

·      Improved: Made Related List, Wizard, and RITM stages public

·      Improved: Changed variableGR per ServiceNow's health scan

·      Improved: Changed variableGR in server scripts

1.9.7

July 12, 2019

·      New: Added related list widget

·      New: Added aria-labels to account avatar and ticket options

TriggerBreadcrumbs

·      New: Added additional rule for business service outages

1.9.6

July 5, 2019

Catalog Item Wizard

·      Improved: Better support for wizard widget on mobile

1.9.5

June 28, 2019

·      New: AddedRocketFuel Catalog Item Wizard

SC Request

·      New: Templatesupport on SC Request

·      New: Added template option

·      New: Open an incident demo page

·      New: Supports themes

1.9.4

June 21, 2019

Announcement Widgets

·      New: Added Title field

·      Improved: Change numbers over 1000 from integer to a string

1.9.3

June 17, 2019

·      New: Added RocketFuelSite Analytics widget

·      Improved: Added support for UI Actions (any action on the record)

·      Improved: Added update to Announcement Rotator

·      Improved: Updated copy-write in RocketFuel Widgets

1.9.2

June 7, 2019

Ticket Details

·      New: Ticket details are now public

·      New: All mandatory fields have to be completed before moving to the next section

1.9.1

May 31, 2019

Ticket Details

·      New: Added support for UI actions and record watcher on ticket details (Enable UI actions checkbox)

Button Link

·      Fixed: Button Link improve support for counts

·      Improved: Added support for root scope properties and broadcast - set count

·      Improved: Set property to false removes my items from the page

1.9.0

May 24, 2019

Ticket Filters

·     New: Added announcements capabilities

·     New: Supports translations

Ticket List Options

·      New: Contains gs.gitmessage

Ticket Details

·      Improved: ModifiedOOB Ticket Details

AnnouncementsRotator

·      New: Beta Announcements Rotator ready for testing

1.8.9

May 17, 2019

·      Improved: My Account widget

·      Improved: Updating the Tabbed Data Table widget

·      Fixed: Defect in the SC Categories Widget

Ticket List

·      Improved: Adding support for opened_by, requested_for, and atch_list to the Ticket List widget

1.8.8

May 10, 2019

·      New: ScriptInclude - dynamic id's for both request and incidents

·      New: Added Tabbed widgets

·      New: Added SCCarousel demo data

Title

·      Fixed: Changed to reapply catalog item security checks for sc_cart_item records

Trigger Breadcrumbs

·      Improved: Added support for sc_cart_item (items in shopping cart) for Trigger Breadcrumbs

Tickets Widget

·      Fixed: Tickets widgets by removing incident query and request query

1.8.7

April 26,2019

Ticket List

·      New: Supports specifying columns from the script include

·      New: Adds system property that allows you to override the image fields

·      New: Select "InstanceOptions" to configure menu

·      New: "CopyConfig to clipboard" edit configuration shortcut

·      New: Widget has a template field

1.8.6

April 19,2019

·     Fixed: Title widget

·     Fixed: Images in Carousel widget

Popular Items

·      Fixed: Links

·      Fixed: Animated card

·      Fixed: Popular ItemsAPI (Popular Items now check user criteria)

SC Carousel

·      New: Now supports templates (Images, HTML block)

Scripted List

·      New: Adding icons template to the Scripted List widget

·      New: Define tabs‍

1.8.5

April 12,2019

Title

·      Fixed: Removed"Show users name" and "prefix"

·      Improved: Support for templates in embedded widgets

Ticket List Filter

·      New: Add support for collapsing filters

1.8.4

April 5, 2019

Title

·      Improved: Now handling Social Q&A properly

Breadcrumbs

·      Improved: Now handling Social Q&A properly

Mini My Items

·      Fixed: Broken “ViewAll” link

Popular Items

·      Improved: Updated SP login for

SC Category Items

·      New: Added new templates

SC Widgets

·      New: Added new templates

My Items

·      Improved: Renamed MyItems to Scripted List and adds supports for specifying a specific method to use

Popular Items

·      Improved: Refactored to query on sp_log

SC Carousal

·      Improved: Refactored to query on sp_log

1.8.3

March 29,2019

Trigger Breadcrumbs

·      New: Now checks permissions and user criteria

Title

·      New: Now checks permissions and user criteria

Mini My Items

·      New: Added support for displaying a footer and header with counts

·      New: Added"View All" link support

Ticket List Options

·      New: Added support for drop downs

HTML Panel

·      New: Allows you to display HTML inside of a panel


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