Designed for flexibility and scaleability

ServiceNow portals are great at handling complex ticketing, processes, and catalogues. However, when it comes to the portal end user experience, it doesn’t quite deliver. So, we created the RocketFuel UI Design System. It’s a predefined set of UI widgets designed specifically to improve usability and accelerate implementation. Because each widget has limited business logic, upgrades go smoothly. The system includes a documentation portal that is available at NewRocket on any instance it is installed on.

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Change Log

v2.2.1 — 8/16/19

UPDATES & NEW FEATURES

-Fixed a defect with the "show as panel" on the KB Categories articles widget

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v2.2.0 — 8/2/19

UPDATES & NEW FEATURES

-Fix to catalog wizard

-Removed unused providers in client scripts

-ENHC: Make image inheritance conditional based on an instance options

-Changing current to currentGR for RocketFuel Ticket Details

-ENHC: Image Inheritance, We now pull the image for items and categories

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v1.9.7 — 7/19/19

UPDATES & NEW FEATURES

-Made related list, wizard, and RITM stages public

-Changed variable GR per ServiceNow's health scan

-Changed variable GR in server scripts

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v1.9.6 — 7/12/19

UPDATES & NEW FEATURES

-Added related list widget

-Added support for business service outages (additional rule to the trigger widget)

-Added aria-labels to account avatar and ticket options

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v1.9.5 — 7/5/19

UPDATES & NEW FEATURES

-Fix Catalog Item wizard

-Better support for wizard widget on mobile

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v1.9.4 — 6/28/19

UPDATES & NEW FEATURES

-Added template support on SC Request

-Added RocketFuel Catalog Item Wizard

-Added template option

-Open an incident demo page, also supports themes

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v1.9.3 — 6/21/19

UPDATES & NEW FEATURES

-Update announcement to show

-Change heading to title to make sense

-Change numbers over 1000 from integer to a string

-Added title field to announcement widgets

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v1.9.2 — 6/17/19

UPDATES & NEW FEATURES

-RocketFuel site analytics widget (grabs the url and takes the title and takes it into google analytics)

-Added support for UI Actions (any action on the record)

-Added update to announcement rotator

-Fix copy write messages

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v1.9.1 — 6/7/19

UPDATES & NEW FEATURES

-Making ticket details public

-All mandatory fields have to be completed before moving to the next section

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v1.9.0 — 5/31/19

UPDATES & NEW FEATURES

-Added support for UI actions and record watcher on ticket details (Enable UI actions checkbox)

-Fixing trigger breadcrumbs

-Fix button link - (improve support for counts - add support for root scope properties and broadcast - set count)

-Set property to false removes my items from the page

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v1.8.9 — 5/24/19

UPDATES & NEW FEATURES

-Ticket list options gs.gitmessage

-Added announcements and making ticket filters support translations

-Modified OOB Ticket Details to include (for RITMs only) any Special

-Beta announcements rotator ready for testing

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v1.8.8

UPDATES & NEW FEATURES

-Adding support for opened_by, requested_for, and atch_list to the tickets widget

-Updating the My Account widget

-Updating the Tabbed Data Table widget

-Fixing defect in the categories widget

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v1.8.7

UPDATES & NEW FEATURES

-Script Include: dynamic id's for both request and incidents

-Added the tabbed widget

-Minor fix to Title widget to reapply catalog item security checks forsc_cart_item records.

-Added support for sc_cart_item (items in shopping cart) for trigger breadcrumbs.

-Fixing tickets widgets by removing incident query and request query

-Added SC Carousel demo data

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v1.8.6

UPDATES & NEW FEATURES

-Ticket List Widget: supports specifying columns from the script include

-Ticket List Widget: Adds system property that allows you to override the image fields

-Ticket List Widget: Hit "Instance options" - configure menu

-Ticket List Widget: "Copy Config to clipboard" edit configuration shortcut

-Ticket List Widget: Widget has a template field

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v1.8.5

UPDATES & NEW FEATURES

-Fixing the title widget

-Fixing image carousel

-Fixing the popular items and animated card

-Fixing animated cards in popular items (links)

-Fixed popular items API (popular items now check user criteria)

-Carousel now supports templates (image, HTML block)

-Adding icons template to the script ed list widget

-Define tabs

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v1.8.4

UPDATES & NEW FEATURES

-Deprecated Tabbed widgets

-Deprecated Header with Search

-Title widget - removed "Show users name" and "prefix"

-Fixed support for templates in embedded widgets

-Ticket List Filter - Add support for collapsing filters

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v1.8.3

UPDATES & NEW FEATURES

-Now handling Social Q&A properly with Title and Breadcrumbs widgets

-Mini My Items: fix for broken view all link

-Updated SP login for Popular Items

-Added new templates for SC Category Items and SC widgets

-Renamed My Items to scripted list and adds supports for scripted name

-Refactored Popular Items widget and the SC Carousal widget to query on sp_log

-Renamed My Items widget to Scripted List and added support for specifying a specific method to use

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v1.8.2

UPDATES & NEW FEATURES

RocketFuelTrigger Breadcrumbs & RocketFuel Title

-Now checks permissions and user criteria

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RocketFuelMini My Items

-Added support for displaying a footer and header with counts

-Added "View All" link support

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RocketFuelTicket List Options

-Added support for drop downs

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RocketFuelHTML Panel *NEW*

-Allows you to display HTML inside of a panel