Our extensive business and industry experience combined with our deep ServiceNow technical expertise allows us to better serve our clients. We Go Beyond Workflows™ to help our clients transform their enterprise into a place where employees flourish, customers thrive and people matter.
ServiceNow's Service Catalog, a pivotal feature of the platform, streamlines service requests across an organization. Acting as a central hub, it facilitates easy access to a variety of services—ranging from IT support to HR assistance. By automating and standardizing service delivery, the catalog boosts efficiency, reduces manual efforts, and promotes a user-friendly experience, contributing to enhanced employee satisfaction and organizational agility.
In the Service Catalog, employees can use a user-friendly interface to request IT support, reserve meeting rooms, or initiate HR-related services. This one-stop-shop streamlines processes, ensuring standardized workflows, automated approvals, and efficient fulfillment. Enhancing user experience, it enables prompt service delivery, boosting overall productivity and employee satisfaction.
Who is ServiceNow Service Catalog for?
In the Service Catalog, employees can use a user-friendly interface to request IT support, reserve meeting rooms, or initiate HR-related services. This one-stop-shop streamlines processes, ensuring standardized workflows, automated approvals, and efficient fulfillment. Enhancing user experience, it enables prompt service delivery, boosting overall productivity and employee satisfaction.
Enable independent requests for catalog items by employees and customers.
Speed up service, cut costs with precise routing, automation.
Provide Service Catalog owners with comprehensive visibility into order volume, speed, and automation levels.
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Ensure IT catalog consistency with visual, guided development.
Grant individuals access to all necessary business services via a unified, user-friendly portal.
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Explore the complete product and service catalog, and manage requests and approvals on-the-fly.
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Facilitate administrators in outlining a multi-step procedure for request fulfillment and approval effortlessly.
Facilitate seamless access to required services via the Virtual Agent, ensuring timely assistance for requesters.
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Enable self-service discovery of products and services with a guided, visual design experience.
Allow catalog administrators to create automated tests to verify their catalog items.
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