Do you or your stakeholders lack confidence in the accuracy or your configuration data or CMDB? Go beyond incomplete or inaccurate CI data and into a single source of truth with NewRocket CMDB/IRE Tuning. Establish a CMDB governance model and identification and reconciliation engine (IRE) that restores the health of your data and allows you to make decisions with confidence.
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A healthy CMDB enables you to identify potential issues and risks and to prioritize your resources accordingly. The path to health starts with better visibility. Understand what Cis are complying with your policies and which need remediation. Once the situation is stabilized, keep it there with with an engine and processes that result in less risk, reduced downtime, increased productivity, and improved customer satisfaction.
By optimizing the discovery process and how that information integrates into your CMDB, you can better support numerous downstream processes. Accurate CI relationship mapping improves impact analysis in both incident and change management processes. Teams will be able to diagnose and resolve incidents faster, reducing downtime and improving service levels. Better relationship mapping can also improve asset utilization and lower costs.
Take full advantage of automated discovery tools to ensure you have complete and accurate visibility into your hardware, software, virtual machines and other assets. Go beyond discovery and monitor the health and performance of Cis in real-time with access to events, logs, and performance data. Visualize this vast amount of data with interactive diagrams that show how these CIs relate to each other so you can make better decisions.
Your organization depends on a complete and accurate CMDB to support your IT processes. Stay aware of the health and status of your CMDB with the Health Dashboard. This essential tool displays key health indicators, such as what has been discovered and which CIs has missing or incorrect data. It also shows which CIs have not been updated recently and where you have duplicates. Having a convenient way to monitor the vitals signs of your CMDB allows you to prioritize efforts and serve the business more effectively.
Good decisions depend on good data. Having accurate information on the upstream and downstream relationships of your Cis will assist with incident resolution, change impact analysis, problem avoidance, asset utilization and infrastructure governance. All of that translates to less downtime, more reliable service, faster and more successful changes, and improved satisfaction.
ServiceNow has a powerful Identification and Reconciliation Engine (IRE) but having the engine isn't always enough. We can help you optimize the deduplication process to reduce verification efforts while increasing the overall accuracy of the CMDB. You'll see better detection and merge results and a complete audit trail of changes. Reducing deduplication with instantly improve your CMDB health and increase confidence in your system.
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