Automate Production of Business-critical PDF Documents

Does your staff need to produce populated or partially-populated business documents using data in ServiceNow? Go beyond manual work and data exports and significant cost savings with NewRocket DocWorks. Instantly produce  error-free business documents as an integrated part of your ServiceNow  process.

Get In Touch

Key Benefits


ServiceNow CSM (Customer Service Management)
Advanced field mapping

Mapping fields into an editable PDF can be a pain. DocWorks eases the process by simplifying how fields in a catalog request form get mapped to the fields within the PDF.

ServiceNow CSM (Customer Service Management)
HTML support

Go beyond simple text documents and easily convert HTML into a PDF to create branded letters and engaging newsletters.

Operational Benefits

Improving the employee workplace experience is the No. 1 priority for 67% of corporate real estate leaders who are increasingly working with the digital workplace team to optimize the hybrid experience.    

By 2025, corporate workspace allocation will flip from 70% individual  workstations and 30% collaborative space to 30% individual and 70% collaborative space. By 2025, less than 5% of desk workers will prefer to work from a corporate workplace full time, down from 17% in 2021.    

By 2027, 80% of millennial workers will prefer to spend their time in various workplaces rather than full-time remote or full-time work from the office, up from 61% in 2021. By 2024, organizations with a persistent cross-functional team tasked with workplace experience strategy will be 80% more likely to have high employee satisfaction with the workplace.    

Gartner, 2023 Market Guide for Workplace Experience Applications

Case Studies

Large visa outsourcing company saves 60 hours per month on document production
Business document generation can be time-consuming and error-prone. DocWorks helped our client reduce the time needed to create certain documents from 12 minutes  to mere seconds. This savings not only reduced errors, it also freed 60 hours of the month for staff to work on more critical tasks.
See More

Next Steps

Todd Bashor Image
Chief Product Officer
NewRocket products accelerate your ability to achieve the business results you are looking for and are a great compliment to our world-class services. Let's meet to find out how NewRocket can help you navigate the changes in your business environment.
Book a Call
Want to Learn More? Talk to an Expert
Contact Us