Features That Take Your Content to a New Level

The Orbit Content Management System powers effective organizational communication with the flexibility you want and the control you need.

NewRocket ipad ServiceNow content management system example.NewRocket ipad elements ServiceNow content management system example.
Service Portal NewRocket Feature

Delegated Content Administration

Remove bottlenecks while improving information delivery by delegating content authoring and maintenance to stakeholders in the business.

User-Centered Design NewRocket Feature

Streamlined Authoring Experience

Let your authors focus on what is needed and relevant instead of becoming confused by deep navigation and irrelevant options.

Platform Strategy NewRocket Feature

Custom Content Types

Structure your content the way you need it with support for everything from simple links to full, responsive page layouts.

Custom Apps NewRocket Feature

Content REST API

Gain flexibility in the presentation layer by accessing content through an API that even allows access to content from outside of ServiceNow.

Service Portal NewRocket Feature

Conditional Content Visibility

Empower your authors to get the right content to the right people at the right time through content audience selection.

User-Centered Design NewRocket Feature

Content Governance Controls

Prevent your intranet from becoming a black hole of useless, unvetted information through the use of approval workflows and validity dates.

Platform Strategy NewRocket Feature

Enhanced HTML Editor

Improve styling and maintainability with an enhanced editor that gives you the power to create rich, engaging content while ensuring consistent formatting across documents.

Custom Apps NewRocket Feature

Reusable Blocks & Snippets

Create at rocket speed using reusable, company specific content blocks and snippets like headers and expandable sections.

NewRocket edited rich article for a ServiceNow content management system example.NewRocket rich article elements and HTML for a ServiceNow content management system.
NewRocket control and governance article for a ServiceNow content management system.NewRocket floating administration elements for a ServiceNow content management system.
Service Portal

Business Stakeholders Maintain the Content

The real data owners, subject matter experts in the business, administer content using a streamlined UI instead of relying on IT or ServiceNow’s administrative UI.

  • Content publishing
  • Image management
  • Article templates
  • Curated lists
Service Portal

Flexibility Where You Want It

Custom content type, source-specific approval workflows, API access, and reusable block creation support the unique needs of your business now and in the future.

  • Drag-and-drop UI
  • Customizable business logic
  • Template creation
  • Extensible editing interface
NewRocket example of a ServiceNow content management system.NewRocket administration features and elements for a ServiceNow content management system.
NewRocket purple element.NewRocket control and governance features for a ServiceNow content management system.
Service Portal

Control Where You Need It

Content types with built-in governance controls and an enhanced HTML editor ensure that the right people see the information in all of its consistently beautiful glory.

  • Author & Consumer access controls
  • Version history
  • Visibility time frames
  • Content style controls
Service Portal

Extend the ServiceNow Platform

Leverage the ServiceNow platform to implement the latest changes in a sustainable fashion. Pull updates from our repository when you are ready for them.

  • Frequent enhancement
  • Expert support
  • Client-driven innovation
  • Proven results
NewRocket example of a ServiceNow content management system on a mac pro.
Service Portal

Own Your Digital Workplace Experience

Deliver an extraordinary experience with the governance and flexibility your organization needs.

  • Coordinate Engagement
  • Improve User Experience
  • Empower the Organization
  • Leverage the ServiceNow Platform
NewRocket mockups for a ServiceNow content management system.NewRocket floating HTML elements for a ServiceNow content management system collage piece.

Ready to Create Something Extraordinary?

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