User Experience Designer

  • UX Design
  • Full-time Position
  • 3+ Years Experience
  • San Diego, CA

Role Overview

NewRocket is a southern California design and development agency dedicated to creating innovative, functional, and engaging employee experiences on the ServiceNow platform. We’ve established ourselves as trusted partners with some of the largest and most recognized brands in the world. We are growing quickly and we know that our people are our greatest advantage. Through collaboration with our clients, we implement solutions that simplify processes and remove complexity. Together, we create portals that are easy to use and enable employees to find answers, solve problems, and be more productive.

We provide competitive compensation, generous benefits, and an exciting, start-up atmosphere. We are a collaborative and merit driven team, where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers while working with advanced technology and talented design and development teams. Come join us!

Apply on LinkedIn


  • Professional experience designing user interfaces for web-based products
  • An inspiring portfolio showing us how you have researched and crafted great experiences, seeing them through to released products
  • Ability to articulate and champion your design solutions based on human-centered design principles and incorporating research data
  • Experience with user research methodologies, creating wireframes and, high fidelity mockups
  • Working knowledge of design systems and workflows, including Figma
  • Strong attention to detail and organized, production-ready file structure
  • Participated in the full cycle of a web-based project including strategy, research, design, production and development
  • Excellent communication skills with the ability to present solutions to clients
  • Understanding of HTML and CSS principles


  • Craft user high fidelity employee portal designs, user journeys, prototypes, and wireframes
  • Understand technical, complex use cases and propose elegant concepts and design solutions
  • Work with cross-functional client teams throughout engagement lifecycle (including user research, design, and implementation)
  • Work closely with engineering to ensure that design specifications are implemented
  • Test design concepts with customers and conduct usability studies, interview sessions
  • Be the voice and advocate of the customer, constantly sharing data and insights with the team to communicate customer needs and best practices
  • Craft prototypes to communicate complex design concepts to clients and project partners

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