UX Designer

  • Design
  • Full-time position
  • 3+ years
  • San Diego HQ or US Remote

Role Overview

As a UI/UX Designer, you will measure and optimize our ServiceNow applications to improve ease of use, and create the best user experience by exploring many different approaches to solve end-users' problems. Applicants without a portfolio will not be considered.

NewRocket provides equal employment opportunities to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Responsibilities

  • Craft user high fidelity employee portal designs, user journeys, prototypes, and wireframes
  • Understand technical, complex use cases and propose elegant concepts and design solutions
  • Work with cross-functional client teams throughout engagement lifecycle (including user research, design, and implementation)
  • Work closely with engineering to ensure that design specifications are implemented
  • Test design concepts with customers and conduct usability studies, interview sessions
  • Be the voice and advocate of the customer, constantly sharing data and insights with the team to communicate customer needs and best practices
  • Craft prototypes to communicate complex design concepts to clients and project partners

Qualifications

  • Professional experience designing user interfaces for web-based products
  • An inspiring portfolio showing us how you have researched and crafted great experiences, seeing them through to released products
  • Ability to articulate and champion your design solutions based on human-centered design principles and incorporating research data
  • Experience with user research methodologies, creating wireframes and, high fidelity mockups
  • Working knowledge of design systems and workflows, including Figma
  • Strong attention to detail and organized, production-ready file structure
  • Participated in the full cycle of a web-based project including strategy, research, design, production and development
  • Excellent communication skills with the ability to present solutions to clients
  • Understanding of HTML and CSS principles

If you don’t meet 100% of the above qualifications, you should seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role's requirements.

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