Technical Lead

  • Support
  • Full-time position
  • 3+ years
  • San Diego HQ or US Remote

Role Overview

As a Technical Lead, you will provide administration, development, and support by using good practices to provide solutions to our clients.

NewRocket provides equal employment opportunities to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Responsibilities

  • Comfortable with Javascript and ServiceNow Javascript API's.
  • Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap).
  • ServiceNow Application Development (Scoped Applications).
  • 3rd Party Integrations Development (REST, SOAP, MID Servers, etc).
  • Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts.
  • Work independently with customers on implementations and remote services.
  • Attend requirements review and validation sessions as required.
  • Deliver measurable, positive results within the client and team’s timeline resulting in positive feedback from clients.
  • Build on current platform knowledge by learning new modules and broadening skillset.
  • Maintain current certifications, keep up to date on all Delta releases.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology or equivalent experience.
  • Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap)
  • ServiceNow Application Development (Scoped Applications)
  • 3rd Party Integrations Development (REST, SOAP, MID Servers, etc)
  • ServiceNow Certified System Administrator is required
  • ServiceNow CIS certification is preferred
  • Consulting experience strongly preferred
  • Utilize strong communication, presentation, and writing skills.

If you don’t meet 100% of the above qualifications, you should seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role's requirements.

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