Lead UX Designer

  • Design
  • Full-time position
  • 5+ years
  • San Diego HQ or US Remote

Role Overview

As a Lead UX Designer, you will relentlessly strive to understand and empathize with our clients’ goals and our users’ motivations and behaviors as they navigate corporate enterprise portals. You will partner with design, product, engineering, and business teams to deliver impeccable design solutions that create better ways to guide, empower, and build lasting relationships with our clients’ users. Our design team embraces curiosity, fresh ideas, and a love for problem-solving. You’ll be an integral contributor to this culture by providing leadership and mentorship to other designers who seek out your expertise.

NewRocket provides equal employment opportunities to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Qualifications

  • You have at least 5+ years of experience delivering high-quality, polished, innovative design solutions that drive measurable user and business results.
  • Experience coaching and mentoring teammates on design methodologies and deliverables.
  • A deep thinker who can translate strategy into action.
  • An innovative approach to problem-solving, not relying only on best practices but thinking thoroughly through the challenges our users and businesses face.
  • Experience distilling the motivations and behaviors of a broad user base.
  • Highly experienced in analyzing data, conducting research, and testing out design concepts.
  • A portfolio that demonstrates exquisite UX/Visual craft, but also tells a story that you are a deep design thinker.
  • Highly collaborative but self-motivated to drive outcomes.
  • Familiarity with product thinking frameworks and methodologies.
  • Can rapidly design and prototype at all levels of fidelity.
  • You consider a design tool just a tool but can master workflows and processes in any application easily.

If you don’t meet 100% of the above qualifications, you should seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role's requirements.

Responsibilities

  • Develop a deep understanding of our broad range of users and their intent.
  • Conduct interviews, surveys, and user tests as part of project discovery.
  • Facilitate collaborative sessions to uncover user problems, business opportunities, and concept ideation.
  • Design holistic flows and interfaces that prioritize user needs and foster trust and loyalty.
  • Clearly communicate research findings and design rationale to peers and leaders.
  • Run design tests and experiments to validate solutions.
  • Guide and develop the NewRocket design system to ensure a consistently impressive and cohesive user experience and consistency with product code-base. Build production-ready and high-quality design deliverables.

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