Business Development Manager

  • Support
  • Full-time position
  • 3+ years
  • San Diego HQ or US Remote

Role Overview

As a Business Development Manager, you are essential in designing and deploying best practice solutions that help achieve the strategic goals of our customers.

NewRocket provides equal employment opportunities to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Responsibilities

  • Prepare and lead development discovery and requirement workshops with customers.
  • Communicate and validate business, functional design, and process requirements throughout the customer engagement.
  • Identify areas of development/platform improvement and recommend solutions.
  • Provide guidance of tools and features to customers on the ServiceNow platform.
  • Ensure all development deliverables to customers are high quality and deliver valued outcomes.
  • Design and deliver ServiceNow solutions that align to customers' objectives.
  • Contribute to the organization to support continuous improvement of customer delivery, best practice processes, collateral, and team development.
  • Invest and maintain expertise in ServiceNow products, processes, best practice, capabilities, and features.
  • Juggle multiple projects or initiatives.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology or equivalent experience.
  • 3+ years working with the ServiceNow platform or relevant experience.
  • Excellent communication and facilitation skills.
  • Strong interpersonal skills.
  • Experience leading complex strategic and operational initiatives.
  • Experience partnering with and advising executives.

If you don’t meet 100% of the above qualifications, you should seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role's requirements.

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