Business Analyst

  • Support
  • Full-time position
  • 3+ years
  • San Diego HQ or US Remote

Role Overview

As a Business Analyst, your work will include multiple roles in strategy, business/customer analysis, and research. We are looking for a talented individual with a strategic viewpoint who can grow and adapt along with our fast-paced business. The ideal candidate is relentlessly curious, has high analytical capability and is passionate about creating innovative analysis to understand trends and identify opportunities.

NewRocket provides equal employment opportunities to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Responsibilities

  • Participate in the presales stage proposals and business development activities.
  • Create solutions based on the customer needs and review estimates.
  • Seek opportunities to provide lasting value to the customer.
  • Contribute to analysis on business performance.
  • Work autonomously to uncover trends and anomalies.
  • Develop actionable insights from analysis of real-time business dashboards.
  • Apply expertise in quantitative analysis and presentation/visualization of data.
  • Alert the management team to real-time events impacting the customer experiences or business operations.
  • Create frameworks to better understand and monitor key business activities.
  • Contribute solutions to improve monitoring and alert systems.
  • Prepare analysis and recommendations for strategic decision-making.
  • Quickly identify emerging trends, appropriately triage and action any anomalies found in day-to-day activities and operations.
  • Become a game-changing extension of the Analytics organization that directly affects overall company strategy and growth.

Qualifications

  • Bachelor's Degree in an analytical field or related experience.
  • 2+ years of prior experience in business, strategy, analytics and/or research or equivalent.
  • Self-starter with a high degree of motivation to go above and beyond the task at hand.
  • Passion for connecting the dots, digging deeper to uncover stories and trends in data, with a keen eye for detail.
  • Exposure to enterprise business processes across Marketing, Sales, and Customer Success.
  • Experience using data to drive business decisions.
  • Exceptional verbal and written communication skills.
  • Work collaboratively and effectively across different functions.

If you don’t meet 100% of the above qualifications, you should seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role's requirements.

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